Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Allison Whaley

Little Elm,Texas

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

The Cove At The Lakefront
02.2023 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed all tasks in compliance with company policies and procedures.
  • Collected [Type] payments, processed transactions and updated relevant records.

Aquatic Attendant

The Cove At The Lakefront
11.2021 - 02.2023
  • Enhanced guest safety by enforcing pool rules and regulations diligently.
  • Ensured a clean and sanitary environment by conducting routine facility maintenance tasks.
  • Improved customer satisfaction by responding to inquiries and addressing concerns in a timely manner.
  • Assisted with aquatic events organization, contributing to their success and positive feedback from participants.
  • Provided first aid and emergency response when needed, ensuring the well-being of all guests onsite.
  • Educated guests about water safety rules, promoting a secure recreational environment for all visitors.
  • Monitored pool usage and capacity, managing crowd control effectively during peak hours.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Shared tips with patrons on swimming techniques and strength training.

Sales Associate

RaceTrac
04.2021 - 07.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Little Elm High School
05.2020

Skills

  • Inventory Control
  • File Management
  • Guest Relations
  • Cash Handling
  • Child Supervision
  • CPR Certified
  • Teamwork and Collaboration
  • Display Setup
  • Store Opening and Closing
  • Point of sale operation

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Timeline

Front Desk Receptionist

The Cove At The Lakefront
02.2023 - Current

Aquatic Attendant

The Cove At The Lakefront
11.2021 - 02.2023

Sales Associate

RaceTrac
04.2021 - 07.2021

High School Diploma -

Little Elm High School

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Allison Whaley