Allison Wiederhold
Oakdale,MN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Business Assistant
The Periodontal Center / The Oral Surgery Center
02.2022 - Current
- Greeting patients, confirm insurance and registration information, scheduling various types of appointments, answering phones, going over the treatment plan and financials with each patient.
- Boosted company reputation with excellent customer service while addressing inquiries and resolving issues promptly.
- Time management through effective prioritization of tasks, and follow-up on progress.
- Reviewed statements, posting insurance payments, patient payments and issue refunds. Handling mail and insurance requests.
- Money handling. Make sure our accounts balance each day: checks, credit cards, insurance payment must all match. Keeping track of production for each clinic.
Medical Records Specialist & Appointment Scheduler
Summit Orthopedics
12.2017 - 02.2022
- Sorted requests from a queue into categories, retrieved medical records by gathering requested documentation.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history, law offices, workers compensation, and patients personal requests.
- Followed exact procedures for handling transfers and other releases of medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
Administrative Assistant
Apollo Heating And Air
05.2016 - 11.2017
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scheduling technicians for home calls for repairs.
- Created invoices for equipment; residential and businesses.
Hair Stylist
Sport Clips
03.2013 - 05.2016
- Counted and documented opening and closing cash amounts daily.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes, cutting, shampooing, and styling.
Childcare Worker
Life Time Athletic
10.2011 - 10.2013
- Observed play activities to identify positive behaviors, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Rides Operator
Valleyfair Amusement Park
05.2011 - 10.2011
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Monitored passengers and ride operations and enforced safety regulations.
Education
Cosmetology -
Empire Beauty School
Bloomington, MN11-2012
High School Diploma -
John F. Kennedy High School
Bloomington, MN06-2011
Skills
- Teamwork and Collaboration
- Organizational Skills
- Time Management
- Reliability
- Excellent Communication
- Self Motivation
- Problem-Solving
- Multitasking
Timeline
Business Assistant
The Periodontal Center / The Oral Surgery Center
02.2022 - Current
Medical Records Specialist & Appointment Scheduler
Summit Orthopedics
12.2017 - 02.2022
Administrative Assistant
Apollo Heating And Air
05.2016 - 11.2017
Hair Stylist
Sport Clips
03.2013 - 05.2016
Childcare Worker
Life Time Athletic
10.2011 - 10.2013
Rides Operator
Valleyfair Amusement Park
05.2011 - 10.2011
Cosmetology -
Empire Beauty School
High School Diploma -
John F. Kennedy High School
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