Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Wilcox

Kent,WA

Summary

Proven leader in animal welfare and public safety, with a notable tenure at King County Government. Expert in humane animal treatment and investigative techniques, complemented by exceptional problem-solving and communication skills. Achieved significant improvements in team productivity and animal rehoming rates, demonstrating adaptability and a results-driven approach. Strong Animal Control Officer with 17 years of experience in municipal and commercial animal management. Extensive knowledge of federal laws and codes related to animal control. Background investigating domestic and wild animal incidents. Fit and healthy with exceptional stamina to bend, crawl, stoop, walk and run. Trained in confined space operations and First Aid. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Knowledgeable Animal Control Officer with excellent understanding of humane animal treatment procedures. Skilled working with multitude of animal species and responding to calls for service. Hands-on experience performing special animal patrol and managing restraint of large wild animals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Animal Control Officer

King County Government
10.2006 - Current
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
  • Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
  • Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
  • Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
  • Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
  • Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
  • Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
  • Provided compassionate assistance during natural disasters or emergencies, effectively coordinating with coworker and the public.
  • Used, word. excel, Chameleon, Secure Access, and other systems to property maintain records in the shelter and the field.
  • Also have been assigned acting Sergeant for field and shelter for 10 years intermittently.
  • Oversaw daily operations of field and/or shelter, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Assistant Manager

Win-star Bed & Biscuit
12.2002 - 10.2006
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Scheduled employees, paid bills. and payroll for the business.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.

Education

QuickBooks

Pierce College
Puyallup, WA
01.2003

High School Diploma -

Highline High School
Burien, WA
03.1999

Skills

  • Knowledge of KCC 11 and RCW 16
  • Investigative report preparation
  • Compassion and Empathy
  • Court Testimony
  • Public Safety
  • Criminal Investigations
  • Report Preparation
  • Witness interviews
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Teamwork and Collaboration
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Professionalism
  • Interpersonal Communication
  • Professional Demeanor

Timeline

Animal Control Officer

King County Government
10.2006 - Current

Assistant Manager

Win-star Bed & Biscuit
12.2002 - 10.2006

QuickBooks

Pierce College

High School Diploma -

Highline High School
Allison Wilcox