Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allison Wims

Athens,OH

Summary

Dynamic Brand Representative with a proven track record at Hollister.Co, excelling in customer service and sales performance. Skilled in multitasking and active learning, I fostered strong customer relationships and effectively resolved complaints, enhancing brand perception. My ability to design engaging product displays contributed to increased sales and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Brand Representative

Hollister.Co
05.2024 - Current
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Mentored junior team members to help them develop essential skills for success in their roles as Brand Representatives.
  • Rang up customers by processing cash and credit payments to complete Number sales transactions on average each Timeframe.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Communicated product information with confidence and educated consumers about company.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Established and maintained positive relationships with customers.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.

Restaurant Hostess

Palombos
06.2021 - 08.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Handled high pressure situations on special menu nights.
  • Enhanced customer satisfaction by greeting and seating guests in a timely matter.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Education

No Degree - Speech Pathology

Ohio University
Athens, OH
05.2027

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Reservation handling
  • Customer engagement
  • Inventory control

Languages

American Sign Language
Limited Working

Timeline

Brand Representative

Hollister.Co
05.2024 - Current

Restaurant Hostess

Palombos
06.2021 - 08.2021

No Degree - Speech Pathology

Ohio University

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