Allison Woods
Spring,TX
Summary
Dynamic Logistics Coordinator and Dispatcher with a proven track record at Southwestern Energy and Central Flying Service. Excelled in streamlining supply chain processes, enhancing team proficiency, and managing high-stress situations. Skilled in analytical thinking and stress management, significantly improving logistics operations and team readiness. Demonstrated flexibility by swiftly adapting to supply chain disruptions, ensuring operational continuity.
Overview
15
15
years of professional experience
Work History
Logistics Coordinator
Southwestern Energy
01.2012 - 02.2025
- Addressed all water hauling incidents and communicated effectively to the appropriate personnel.
- Central point of contact for logistical questions in Haynesville, Marcellus Shale, Northeast Appalachia and Southwest Appalachia.
- Collaborated with all department teams to align logistics strategies with business goals.
- Developed relationships with key vendors to enhance logistical operations and support business needs.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Developed training programs for new hires, significantly improving their understanding of logistics operations.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Verified accuracy of work performed by shift and identified areas for improvement.
Dispatcher
Central Flying Service
03.2010 - 01.2012
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of aircrafts.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Negotiated with vendors for better rates on communication equipment, improving budget efficiency.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Maintained high levels of confidentiality and discretion with sensitive information.
Education
Bachelor of Arts - Humanities
Harding University
Searcy, AR12.2007
Skills
- Scheduling coordination
- Stress management
- Coaching and mentoring
- Analytical thinking
- Verbal and written communication
- Decision-making
- Training and leadership
- Critical thinking
- Flexibility and adaptability
Accomplishments
Participated in the 2011 Schedulers and Dispatchers Conference in Savannah, Georgia. Networked with peers and attended educational workshops.
Timeline
Logistics Coordinator
Southwestern Energy
01.2012 - 02.2025
Dispatcher
Central Flying Service
03.2010 - 01.2012
Bachelor of Arts - Humanities
Harding University
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