Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allison Worden

Chesapeake,VA

Summary

Epic Analyst with over 9 years of experience in enhancing clinical workflows and optimizing EHR systems. Expertise in analyzing business requirements, configuring Epic applications, and implementing continuous improvements in clinical operations. Demonstrated success in collaborating with cross-functional teams, resolving issues, and developing effective training materials. Certified in EpicCare Ambulatory with strong skills in problem-solving and customer engagement.

Overview

14
14
years of professional experience
4
4
Certifications

Work History

Epic It Specialty Analyst

Sentara Health Care System
Norfolk , VA
07.2016 - Current

Collaborated with leadership to achieve project goals and performance targets efficiently.

Identified process improvement opportunities to optimize workflows and meet objectives.

Developed training programs for providers to enhance Epic system utilization and performance.

Provided ongoing support to providers, implementing solutions that improved workflow efficiency.

Customized templates and workflows to align with clinical requirements and enhance user experience.

Demonstrated problem-solving skills by managing expectations and guiding stakeholders toward solutions.

Certified Medical Assistant/Limited Radiologic Technologist

Sentara Podiatry
Virginia Beach, Virginia
05.2012 - 07.2016

Streamlined clinical flow by collecting vitals, administering injections, and documenting procedures in Epic EMR.

Assisted providers with office procedures to enhance patient outcomes and boost provider productivity.

Coordinated appointments, tests, and surgeries for optimal scheduling and clinic workflow efficiency.

Performed x-rays while adhering to radiology protocols to ensure high-quality diagnostic results.

Built strong patient relationships by effectively communicating medical information and addressing concerns.

Collaborated with healthcare teams to optimize processes and achieve operational goals.

Focused on improving operational efficiency and meeting patient expectations to support team performance targets.

Education

Bachelor of Science - Health & Wellness

Purdue Global Unviersity
West Lafayette, IN
10-2024

Associate of Science - Social Sciences

Tidewater Community College
Norfolk, VA
05-2022

Skills

  • EPIC charting
  • Data analysis
  • Workflow optimization
  • Training development
  • Problem solving
  • Healthcare collaboration
  • Process improvement
  • Effective communication
  • Healthcare compliance
  • Attention to detail

Certification

Certified Clinical Medical Assistant, 2012

Timeline

Epic It Specialty Analyst

Sentara Health Care System
07.2016 - Current

Certified Medical Assistant/Limited Radiologic Technologist

Sentara Podiatry
05.2012 - 07.2016

Bachelor of Science - Health & Wellness

Purdue Global Unviersity

Associate of Science - Social Sciences

Tidewater Community College
Allison Worden