Allison Yeashevich
Front Desk Receptionist
Port Huron,MI
Summary
Dedicated professional with strong customer service and office administration skills. Experienced in data entry, leadership, and problem-solving. Committed to enhancing client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Front Office Receptionist
Blue Water Glass
Port Huron
07.2023 - Current
- Greeted and assisted clients professionally to enhance service experience.
- Managed multi-line phone system to ensure efficient call routing.
- Processed incoming and outgoing mail and packages without delay.
- Maintained organized and clean reception area to create welcoming environment.
- Handled client inquiries, providing accurate information regarding services offered.
- Supported various administrative tasks, including filing, data entry, and document preparation.
Shift Manager
McDonald's
Capac, MI
02.2021 - 07.2023
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Crew Trainer
McDonald's
Capac, MI
05.2019 - 02.2021
- Taught new team members correct procedures for all areas of operations.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
Crew Member
McDonald's
Capac, MI
07.2018 - 05.2019
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Some College (No Degree) - Business
Saint Clair County Community College
Port Huron, MI 08.2019 - Current
CNA - Health
Saint Clair County Technical Education Center
Marysville, MI 09.2018 - 05.2019
Skills
- Customer service
- Office administration
- Data entry
- Team collaboration
- Conflict resolution
- Cash handling
- Guest relations
- Confidentiality
Certification
- ServeSafe
- CPR
- Leadership Training
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsWork from home optionPaid sick leaveTimeline
Front Office Receptionist
Blue Water Glass
07.2023 - Current
Shift Manager
McDonald's
02.2021 - 07.2023
Some College (No Degree) - Business
Saint Clair County Community College
08.2019 - Current
Crew Trainer
McDonald's
05.2019 - 02.2021
CNA - Health
Saint Clair County Technical Education Center
09.2018 - 05.2019
Crew Member
McDonald's
07.2018 - 05.2019
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