Designed company outreach and fundraising campaigns to engage with customers and other businesses.
Took photographs and videos during special events for promotional materials and social media pages.
Maintained corporate website using content management systems and associated plugins.
Met with media and press personnel to schedule interviews and issue company statements.
Developed ideas and leads for new stories according to industry trends.
Created social media content across multiple platforms according to content calendars and promotion schedules.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Analyzed and reported social media and online marketing campaign results.
Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Increased customer engagement through social media.
Developed creative design for print materials, brochures, banners, and signs.
Executive Assistant
Texas Relief Warriors
Houston, Texas
01.2021 - 06.2022
Screened calls and emails and initiated actions to respond or direct messages for managers.
Managed daily operations.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Analyzed and reported social media and online marketing campaign results.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Increased customer engagement through social media.
Used Canva to create and print marketing materials, product reviews, and press releases.
Led Disaster Teams.
Administrator
Relief Gang
Houston, TX
06.2021 - 01.2022
Maintained status reports for client projects.
Collaborated in professional team to solve workflow issues.
Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
Interacted with customers by phone, email or in-person to provide information.
Upheld office schedule and calendar to coordinate workflow and meetings.
Contributed to content creation for company website.
Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Developed social media strategy templates for Twitter, Instagram and Facebook.
Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
Carried out day-day-day duties accurately and efficiently.
Targeted specific community groups with wellness and disease management information.
Transported or accompanied clients to scheduled health appointments or referral sites.
Speaker
Freelance
Houston, Texas
01.2017 - 03.2020
Met needs of different students by adapting teaching materials and methods.
Educated students on writing and photography by applying variety of instructional techniques within hands-on curriculum.
Conducted classes and workshops for students on special topics of interest.
Educational Speaker.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio, San Antonio, TX
12.1998 - 12.2005
Skills
Editing
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Timeline
Communications Associate - Coalition For The Homeless Of Houston
05.2022 - 08.2023
Administrator - Relief Gang
06.2021 - 01.2022
Executive Assistant - Texas Relief Warriors
01.2021 - 06.2022
Speaker - Freelance
01.2017 - 03.2020
Author - Bernadette The Brave
11.2016 - Current
Photographer - Freelancer
11.2014 - Current
The University of Texas At San Antonio - Bachelor of Arts, Psychology