Allison Hale
Belleview,fl
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and food safety. Proven ability to enhance team performance through effective coaching and mentoring, leading to improved customer satisfaction. Skilled in multitasking and conflict resolution, ensuring efficient operations and a positive work environment.
Offering strong foundation in communication and teamwork, eager to learn and develop in training environment. Brings focus on understanding training protocols and customer service, blending organizational and interpersonal skills. Ready to use and develop communication and problem-solving skills in a new role.
Overview
2
2
years of professional experience
Work History
Crew Member Trainer
McDonald's
12.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Learned customer service tactics which aid with communication skills with other team members as well as those who might need assistance.
- Taught new team members correct procedures for all areas of operations.
Crew Member
Sonic
03.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Philosophy
Forest High School
Ocala, FL09-2029
Skills
- Work prioritization
- Task delegation
- Cash handling
- Food safety
- Work Planning and Prioritization
- Conflict resolution techniques
- Processing payments
- Customer service
Timeline
Crew Member Trainer
McDonald's
12.2023 - Current
Crew Member
Sonic
03.2023 - 12.2023
Philosophy
Forest High School
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