ALLISON ARZATE LVN MBA
CA
Summary
Accomplished and results-oriented professional offering a proven track record of 10 years experience with a 360-degree knowledge of the sales cycle, directly driving success and business growth through creating innovative processes. Hands-on business development expert with a consistent positive attitude applicable to any complex situation while retaining focus on forward-thinking technical solutions. Research, identify, and apprise market analysis concepts, provide strategic recommendation for continuous improvements and studies trends found in market research and data-driven trends in the market. Master of sincere relationship building through impeccable services, driving high growth in highly competitive markets. Coaches employees to work efficiently and work toward growth within the company all while overcoming objectives with extensive knowledge of marketing research. Experienced with team collaboration, working amongst leadership, and clients to ensure patient advocacy and growth.
Overview
9
9
years of professional experience
Work History
Vice President, Business Development West Region
Canyon Medical Group
, CA
01.2024 - Current
- Developed and executed strategic plans to support the vision of the organization.
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Formulated policies that improved operational efficiency and productivity.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
- Oversaw human resources functions such as recruitment, employee relations, training and benefits administration.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Established performance standards for staff members in order to drive productivity levels up.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
Business Development Manager
HCT HealthCare
03.2023 - 01.2024
- Building relationships with clients across the nation, focusing on supporting cross-functional teams to increase client satisfaction through process improvements
- Proven expertise in creating/developing client relationships, qualified lead generation, effective marketing communication and complex event management
- Brought in 4 major clients into organizations who are generating profitable margins
- Strong relationships across Dignity Health, Common Spirit, and Providence Health System with C-Suite Level Executive Relationships
- Negotiated complex contracts across Dignity Health, Providence Health System, and MultiCare Health System
- Collaborated with business development, account management, and marketing on the creation of competitive concept proposals
- Recognized by clients and supervisors for superior performance
- Oversees all marketing strategies and development using data-driven analytics
- Implements marketing, advertising, and communication across all teams within the organization to ensure for success and growth
- Builds and maintains working relationships with Health Systems across the nation
- Leads a team of Business Developers to ensure we are structured and strategically managing and building business across all regions of the U.S
- Ensures high-quality decision-making abilities while utilizing data driven initiatives to aid in determining trends in the market
Travel Nurse/Charge Nurse/Admissions Nurse
Nurses Professional HealthCare/Brightstar Care/Puyallup Nursing & Rehabilitation
Puyallup, WA
08.2022 - 02.2023
- Assumes Leads a team of CNA’s, LVN’s, LPN’s, to provide exceptional patient care and abides by all federal & state mandated laws surrounding Nursing
- Acts as a liaison/admissions charge position to deal with both marketing/business aspects as well as critical clinical situations that arise daily
- Ensures all staff members are adequately performing their job duties appropriate & understand what skills are within the appropriate scope of practice.
Program Manager
Aya HealthCare/Vaya Brand
San Diego, CA
12.2021 - 08.2022
- Assumes full accountability for overseeing staffing needs for all of Alameda Health System, dedicated to building client relationships
- And partnerships that are built on trust
- Executive who leads this company to grow and market with a record of generating new business opportunities and developing lucrative partnerships
- Contract Negotiations Experience
- Manages complaint & conflict resolution within the client/vendor model when necessary
- Lead and monitored complex projects and worked cross-functionally with various internal groups to determine project scope, requirements, resources, and determined best practices while ensuring project activities aligned with business objectives
- Supervises growth & health of team, and overall health system
- Initiated and managed strategic sales activities for key accounts and territories utilizing software with data & analytic technology.
Hospice Community Liaison
Bristol Hospice Redding LLC
Redding, CA
03.2021 - 01.2022
- Assumes full accountability for meeting company objectives, drives operational excellence and executes initiatives while providing outstanding leadership
- Manages and ensures proper execution of sales and organizational goals are aligned to key performance indicators and executes trademark award-winning customer service
- Strategizes and implements projects to reduce customer concerns and costs
- Delivered the highest number of new patient admissions across the network and earned a ranking among the ‘Top 5 Area Directors’ despite being one of the smallest agencies by strategically optimizing toward profitability through an organic growth approach, resulting in an uptick in admittance
- Grew referral sources with significant improvement inside accelerated time frames and developed sizeable source percentage and preferred provider status through identifying potential opportunities across referral sources, driving call center form of operations
- Understands key factors of revenue, admissions, length of stay and works to strategize growth goals
- Directly impacts consistent demand cycle for target, core and supplementary accounts that builds and recaptures trust
- Embodies superb customer service through a multi-faceted approach to patients and families at care conferences and executes rapid problem-solving responses.
Charge Nurse & Clinical Educator
Bristol Hospice
02.2019 - 03.2021
- Leadership & Critical Thinking
- Charge Nurse & Compliance, Perform Administrative duties and report back to Corporate accounts
- Facilitate Management In-Services and Patient Care Conferences with staff members and patient advocates
- Train and Orient new staff members
- Help to coordinate with potential employees’ opportunities within the work force to find the best fit for their career path
- Develop new and advancing strategies to better assist with new company needs
- Always abide by policies and procedures
- Implement regulatory structure within the company
- Order and Track Inventory within our company and document supply usage to better promote effective budgeting
- Complete Documentation EMR Audits
- Transitioned from Intake Coordinator to Business Office Specialist/Volunteer Coordinator months after acquisition
- Knowledge of patient referral/admission qualifiers and Hospice benefit processes
- Communicate with Referral Partners to ensure effective care communication processes are seamless
- Familiar with all local ALF’s, SNF’s, RCFE’s, Long-Term Care Setting’s, Hospital staff and processes and have maintained positive relationships with referral partners within my professional Hospice experiences
- Utilize resources within agency to be able to adequately preform role
- Proficient in all Microsoft Programs & Bristol EMR’s including Office Wyse & Casamba
- Analyze & Collect Data to trend Referrals/Admissions
- Experience in working within Medicare’s highly regulated guidelines
- Community outreach and marketing of company’s availability for new and/or re-admissions.
Business Office Specialist II
Bristol Hospice Redding LLC
Redding, CA
12.2019 - 01.2021
Intake Coordinator
Interim Healthcare & Hospice
Redding, CA
01.2015 - 01.2020
- Provide dependable and compassionate care
- Create reputable relationships with local hospitals, nursing facilities (RCFE’s, SNF’s, ALF’s, & senior retirement establishments)
- Outreach and marketing daily to referral partners on availability to obtain new admissions and provide patients with exceptional care in an ethical manner
- Provided Home Health & Hospice divisions with adequate inventory depending upon supply demand
- Receive insurance authorizations from Medicare, Medicaid, Partnership Health Plan and commercial payers
- Experience with Medicare being highly regulated & determining qualifying guidelines per regulations to take on new patient admissions
- Follow up with prior admissions ensuring patient received adequate and compassionate care
- Communicate with physician’s offices/hospitals to receive complete documentation within time frame to meet compliance guidelines
- Co-manage RNs, MSWs, HHAs and Chaplain
- Payroll Management
- Capable of implementing critical thinking skills and nursing intervention
- Develop and maintain trusting relationships with all referral partners in community
- Understanding of healthcare and departmental policies and procedures
- Experience working as a team with billing/authorization departments including reimbursement, treatment authorization, coding, billing, and scheduling.
Medication Technician LVN II
Marquis Shasta
Redding, CA
01.2016
- Worked clinically on a medication/treatment cart where I attended to 20-30 residents per shift
- Passing medication as well as providing patients with ordered wound care/treatments per disease process
- Current with infection control standards and medication administration standards
- EMR charting.
Education
MBA - Business Administration
University of Phoenix
07-2024
Institute Of Technology
Bachelors of Science - HealthCare Management
Colorado Technical University
Licensed Vocational Nursing II- IV Therapy & Blood Withdraw Certification CPR & First Aide Certification- American Safety -
Health Institute
Skills
- Process Improvement
- Market Analysis
- Cross-Functional Leadership
- Team Building & Management
- Collaboration
- Communication
- Coaching & Mentoring
- Executive Presentations
- Contract Negotiations
- Growth Strategies
- Community Development
- Stakeholder Communication
- Decision-Making
- Strategic Partnerships
- Relationship Development
- Pipeline Management
- Lead Generation
- Pipeline Development
- Mergers and Acquisitions
- Issue Resolution
- Training and Mentoring
- Team Leadership
- Market Trend Analysis
- Cross-Functional Collaboration
- Data Analytics
Timeline
Vice President, Business Development West Region
Canyon Medical Group
01.2024 - Current
Business Development Manager
HCT HealthCare
03.2023 - 01.2024
Travel Nurse/Charge Nurse/Admissions Nurse
Nurses Professional HealthCare/Brightstar Care/Puyallup Nursing & Rehabilitation
08.2022 - 02.2023
Program Manager
Aya HealthCare/Vaya Brand
12.2021 - 08.2022
Hospice Community Liaison
Bristol Hospice Redding LLC
03.2021 - 01.2022
Business Office Specialist II
Bristol Hospice Redding LLC
12.2019 - 01.2021
Charge Nurse & Clinical Educator
Bristol Hospice
02.2019 - 03.2021
Medication Technician LVN II
Marquis Shasta
01.2016
Intake Coordinator
Interim Healthcare & Hospice
01.2015 - 01.2020
MBA - Business Administration
University of Phoenix
Institute Of Technology
Bachelors of Science - HealthCare Management
Colorado Technical University
Licensed Vocational Nursing II- IV Therapy & Blood Withdraw Certification CPR & First Aide Certification- American Safety -
Health Institute