ALLISON C. ELLIOTT
Wichita Falls,Tx
Summary
Organized and dependable candidate with a willingness to take on added responsibilities to secure entry-level Police Recruit position.
Overview
6
6
years of professional experience
Work History
Phlebotomist
Clinical Pathology Laboratory
05.2023 - Current
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Conducted venipuncture and other CT procedures.
Opening Manager/ Catering Manager
Chick Fil A
04.2021 - 05.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Enhanced customer satisfaction by ensuring a welcoming atmosphere and addressing concerns promptly.
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problemsolving.
Patient Care Technician
Fresenius Dialysis
03.2019 - 04.2021
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Reduced stress for patients and families through effective communication and empathetic support.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Provided support to colleagues during high-volume periods or challenging cases, fostering a positive team environment.
Phlebotomist
United Regional Hospital
03.2018 - 01.2019
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Conducted venipuncture and other CT procedures.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Education
Phlebotomy Certification / Licensure - Phlebotomy
Vernon College
Wichita Falls, TX01.2018
Diploma -
Hirschi High School
Wichita Falls, TX05.2015
Skills
- Responsibility Driven
- Quick/Eager Learner
- Team Player
- Dependable
- Great Communicator
- Works well under pressure
Timeline
Phlebotomist
Clinical Pathology Laboratory
05.2023 - Current
Opening Manager/ Catering Manager
Chick Fil A
04.2021 - 05.2023
Patient Care Technician
Fresenius Dialysis
03.2019 - 04.2021
Phlebotomist
United Regional Hospital
03.2018 - 01.2019
Phlebotomy Certification / Licensure - Phlebotomy
Vernon College
Diploma -
Hirschi High School