Allison M. Martinez
Real Estate Agent
San Antonio,TX
Summary
Energetic, Enthusiastic, driven and competitive professional with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Ambitious and creative individual with solid understanding of human development and learning styles. Possesses excellent communication and interpersonal skills and connects with people from diverse backgrounds.
Overview
13
13
years of professional experience
Work History
Flight Attendant
United Airlines
11.2023 - Current
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Relayed updates and information to passengers after confirming key details with pilot.
- Answer around over 200 passenger questions daily and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Ensured safety and comfort of customers onboard aircraft.
Real Estate Agent
Keller Williams Heritage
03.2021 - Current
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting 3-5 open houses a month and advertising online and door knocking.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
Educator/ Coach
San Antonio ISD/Northside ISD
08.2015 - 07.2021
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Assessed student performance and provided feedback to facilitate student success.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Athletic Trainer
The University Of New Mexico/ Donna High School
07.2011 - 05.2015
- Delivered emergency care for injured athletes on field or at sporting events.
- Liaised between athletes, coaches and doctors to coordinate appointments and support wellness.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Planned medical coverage for away meets and tournaments.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Monitored and evaluated injured athletes during rehabilitation sessions.
- Communicated with head trainer and doctors about patient needs.
Education
Master of Science - Sport Administration
05.2013
Bachelor of Science - Athletic Training
05.2011
Skills
- Passenger Safety Management
- Upselling
- Emergency Care
- Customer Service
- Relationship Management
- Documentation Skills
- Lead Follow up
- Contract Negotiation
- Social Media Marketing
- Sales Closing
- Excellent Teamwork
- Client Account Management
Additional Information
Please call me with any questions (361)701-7230
Timeline
Flight Attendant - United Airlines
11.2023 - Current
Real Estate Agent - Keller Williams Heritage
03.2021 - Current
Educator/ Coach - San Antonio ISD/Northside ISD
08.2015 - 07.2021
Athletic Trainer - The University Of New Mexico/ Donna High School
07.2011 - 05.2015
The University of New Mexico - Master of Science, Sport Administration
The University of Texas At Austin - Bachelor of Science, Athletic Training