Allison Popovich
Lakewood,OH
Summary
Ambitious and dynamic professional eager to utilize strong knowledge of database management, financial operations and customer service expertise acquired through 17+ years of experience in a variety of related roles. Energetic and resourceful with a track record of improving efficiency, meticulous accuracy, and client satisfaction. Skilled in inventory management and financial reporting, consistently driving profitability and operational excellence while applying established communication skills to foster team efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Bar and Restaurant Manager
Prosperity Social Club
01.2019 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Motivated staff to perform at peak efficiency and quality in high customer volume environment.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Quickly handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts of cash drawers and transactions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Accounts Payable Administrator
Dick Russell Liquidations, LLC.
07.2014 - 03.2020
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Executed payments to vendor accounts and completed payroll processing.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Updated and maintained aging report to facilitate payments
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed data entry of ongoing record of inventory with accuracy and efficiency.
- Entered purchase orders, invoices and payments into company accounting system.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Bachelor of Arts - Psychology/Neuroscience
Cleveland State University
Cleveland, OH09-2022
Skills
- Outstanding communicator with high emotional intelligence
- Reliable and solution-oriented
- Trustworthy and independently productive
- Flexible, adaptable and enthusiastic
- Organized and detail-oriented
- Resourceful and creative
- Tenacious and meticulous
Timeline
Bar and Restaurant Manager
Prosperity Social Club
01.2019 - Current
Accounts Payable Administrator
Dick Russell Liquidations, LLC.
07.2014 - 03.2020
Bachelor of Arts - Psychology/Neuroscience
Cleveland State University
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