Summary
Overview
Work History
Education
Skills
Timeline
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Allissa Bell

Ephrata,WA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities. Focused on supporting team success and achieving positive results.

Overview

31
31
years of professional experience

Work History

Operations Manager

Synergy Office Systems
Bend, OR
01.2005 - 02.2025
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • .
  • Performed cost analysis on Maintenance customers for various to determine budget requirements.
  • Responded to information requests from superiors, providing specific documentation.
  • Formed and sustained strategic relationships with customers maintaining supplies and maintenance on equipment.
  • Addressed customer concerns with quick and effective solutions.
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  • Collaborated with team leaders on quality audits.
  • Recruited, hired and trained personel on application of projects, customer relations, and customer service.
  • Managed scheduling, training and inventory control.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Aided senior leadership during executive decision-making process by generating regular reports and recommendations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Updated and maintained databases with current information.

Children's Ministry Director

Evangelical Free Church of Oroville
Oroville, CA
07.2015 - 07.2022
  • Determined allocations of funds for classroom supplies and materials, authorizing purchases.
  • Managed inventory of supplies needed for activities such as crafts, games, snacks.
  • Carried out administrative responsibilities for children's ministry.
  • Gathered classroom supplies and materials.
  • Oversaw the annual VBS.
  • Organized special events such as Vacation Bible School, Fall Festival, Volunteer Appreciation, and Missions Events for Kids.
  • Managed budget by reviewing expenses.
  • Recruited and supported program volunteers.
  • Attended meetings to discuss program direction, finances and other information.
  • Created Junior Bulletins for Sunday Morning.
  • Maintained records of attendance.
  • Implemented check-in and check-out procedures.
  • Wrote and implemented Children Protection Policies.
  • Maintained adult volunteer schedule.
  • Maintain and run regular background checks on all volunteers.
  • Create promotional materials for CM events.
  • Maintain nursery schedule, supplies, and cleanliness.
  • Oversee the Sunday School curriculum.
  • Overseeing any special holiday events or activities for children.
  • Supervising Children's Ministry Assistant.
  • Overseeing Jr. Shepherd Volunteer Schedules and Training.
  • Cleaning and locking up each Sunday morning.
  • Maintaining the storage shed.
  • Preparing and presenting yearly reports summarizing Children's Ministries' activities.
  • Interacted with parents and guardians of children participating in services, classes and events to build strong relationships and expand church membership.

Office Administrator

High Mountain Homes
Bend, OR
02.2004 - 02.2005
  • Sorted incoming mail and directed to correct personnel each day.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Prepared sales documents for the sales team.
  • Answered phones.
  • Assisted with special projects assigned by management when required.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Compiled data from various sources into organized reports for management review.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated and recorded customer or client information to maintain accounts.
  • Submitted order forms to vendors.
  • Communicated with vendors and the leasing company.

Teller

Mid Oregon Credit Union
Bend, OR
02.2003 - 02.2004
  • Assisted customers in opening new accounts and completing required paperwork.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Directed specific questions to appropriate branch personnel.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy.
  • Explained the features of various banking products available to customers.
  • Explained account information to customers in detail as needed.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Followed up on requests from customers in a timely manner.
  • Performed daily reconciliation of teller drawer within established limits.

Site Supervisor

Juniper Swim and Fitness Center
Bend, OR
05.1994 - 02.2003
  • Supervised a work team, providing guidance, and resolving issues as they arose.
  • Delegated work to staff, setting priorities and goals.
  • Performed Opening and Closing procedures for Facility
  • Resolved customer complaints or problems.
  • Oversaw and maintained facility equipment.
  • Maintained shift schedules
  • Maintained inventory and Ordered Supplies.
  • Enforced procedures and work standards to maintain performance and safety.
  • Completed routine maintenance and repair.

Education

Associate of Arts - General Studies

Central Oregon Community College
Bend, OR
08-1996

Skills

  • Issue resolution
  • Strategic planning

Timeline

Children's Ministry Director

Evangelical Free Church of Oroville
07.2015 - 07.2022

Operations Manager

Synergy Office Systems
01.2005 - 02.2025

Office Administrator

High Mountain Homes
02.2004 - 02.2005

Teller

Mid Oregon Credit Union
02.2003 - 02.2004

Site Supervisor

Juniper Swim and Fitness Center
05.1994 - 02.2003

Associate of Arts - General Studies

Central Oregon Community College

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Allissa Bell