No Degree -
Oglethorpe County High School
Lexington
Allisson Palma Umana
Colbert,GA
Education
Summary
Dynamic and self-motivated professional with a proven track record at The HoPe Organization, excelling in fast-paced environments. Recognized for exceptional problem-solving and time management skills, I foster strong teamwork and deliver outstanding customer service, consistently enhancing client satisfaction through attention to detail and effective communication.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
Work History
HoPe
The HoPe Orginization
Oglethorpe, GA
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend, and holiday
FCCLA
The FCCLA Organization
Oglethorpe, GA
08.2022 - Current
- Worked flexible hours across night, weekend, and holiday.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
House Cleaner
Self-employed
Athens, GA
06.2022 - Current
- Executed thorough cleaning routines for residential spaces, ensuring high standards of cleanliness and organization.
- Managed time effectively to complete multiple tasks while maintaining quality in service delivery.
- Developed customized cleaning plans tailored to individual client needs and preferences.
- Trained new hires on cleaning techniques and proper use of equipment for efficient operations.
- Conducted regular inventory checks on cleaning supplies to ensure availability and reduce waste.
- Implemented feedback from clients to improve service quality and enhance customer satisfaction.
- Established strong relationships with clients, fostering trust and repeat business through exceptional service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied trashcans and transported waste to collection areas.
Alter Server
St. Joseph Catholic Church
Athens, GA
05.2019 - Current
- Assisted in preparation and execution of liturgical ceremonies, ensuring smooth operations during services.
- Maintained altar equipment and supplies, promoting organization and readiness for various church functions.
- Collaborated with clergy to understand service requirements, adapting quickly to dynamic needs during events.
- Supported training of new altar servers, fostering a welcoming environment and enhancing team efficiency.
- Improved communication among altar servers and clergy, streamlining service preparations and roles during ceremonies.
- Led practice sessions for new rituals, ensuring all participants were confident and prepared for services.
- Developed strategies for efficient setup and cleanup processes, enhancing overall workflow during church activities.
- Developed strong teamwork skills through working closely with fellow altar servers, priests, and parish staff members.
- Maintained an organized and reverent environment with thorough attention to detail in altar setup and clean-up tasks.
- Demonstrated responsibility and dependability by consistently arriving punctually and dressed appropriately for all scheduled services.
- Communicated with church leadership on needs and issues of church for planning purposes.
- Demonstrated leadership qualities by training new altar servers and providing guidance on proper procedures and protocols.
- Supported vital elements of the liturgy such as processions, readings, offertory collections, and distribution of Holy Communion.
- Developed excellent problem-solving skills through effectively addressing unexpected challenges that arose during liturgical celebrations.
- Exemplified a spirit of humility and service by willingly taking on additional responsibilities when needed, such as filling in for absent servers or assisting with special events.
- Diligently followed instructions of superiors regarding service changes and liturgy.
- Strengthened personal commitment to faith development through regular attendance at Altar Server training sessions.
- Increased efficiency in service proceedings by promptly responding to cues from the presiding priest or deacon.
- Participated in religious ceremonies and events.
- Attended meetings with religious leaders.
- Participated in various outreach programs.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Awards
1st Place in Cupcake Wars - FCCLA Competition
- To achieve this I had to practice a lot and the practices including, molding fondant, icing correctly, placing the molds perfectly, designing, and baking.
3rd Place in Storybook for Kid- FCCLA Competition
- To achieve this I had to work on the book consistently, modify the design and words, plan accordingly, make sure the book was appropriate for the right age group I was assigned and then read it aloud on a video recording so it could be judged.
3rd Place in a 5k for my Age Group- Race Planned by St. Joseph Catholic Church
- To achieve this I had to train consistently, stay motivated throughout the race, maintain a positive attitude, and support the people around me running.
Leadership Award
- To achieve this I helped many classmates that were having trouble understanding the lesson, take the leadership role in group prjects to ensure it got done in time, and be an overall help to those that needed me.