Allisson Thompson
Queens,NY
Summary
Hardworking employee with excellent customer service, multitasking and time management abilities. Dedicated customer service specialist providing skills to prioritize and multitask in fast paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Multilingual translator experienced. Strengths in verbal and written communication.
Overview
4
4
years of professional experience
Work History
MEDRITE URGENT CARE
CASE WORKER
07.2023 - Current
- Providing excellent customer service over the course of an evaluation
- Assist patient’s scheduling appointments for immigration, answering phone calls.
- Supervisor other clerical employees
- Recording relevant information in records into the HOST (OTI) system
- Assisting guests traveling planning
- Ensures annual compliance with regulatory agencies regarding procedures.
Red Cross
Interpreter And Transalation
03.2023 - 02.2024
- Listen to complete statements in one language, translates to second, and translates responses from second into first language; expresses either approximate or exact translation, depending on nature of occasion.
- Receives briefing or prepares through reading and study on subject to be discussed prior to interpreting session.
- Completion of daily activity logs and other documentation.
Mana Products
Administrative Assistant
11.2021 - 12.2022
- Skilled at working independently and collaboratively in a team environment.
- Managed office calendars
- Completed general clerical work and recordkeeping tasks.
- Directed communications between colleagues and customers.
- Organized schedules and events
- Create report, analyzed, interpret data
Us One Driving School
Recepcionist
08.2021 - 10.2021
- Greeting visitors
- Answering and transferring phone calls to employees
- Scheduled appointment for customers’ Update calendar and schedule meetings
- Sorting and delivered mail to employees’
- Keep updated records of office expenses and costs
- Clerical duties
- Maintained office supplies
Fabco Shoes
Manager Assistant
10.2019 - 05.2021
- Greet customers dealing with customer queries and complaints
- Managing budget ad financial records
- Recruiting, training supervisor and appraising staff
- Maximizing profitability and setting /meeting sales targets
- Preparing promotional material and display
- Oversee pricing and stock control
Education
GED -
Queens Adult Learning Center
27-35 JACKSON AVE02.2021
Skills
Bilingual English / Spanish * Fax / Scan / Copies / Phone Calls *Excel / Power Point / Word / Windows Outlook *
Customer Service * Communication Skills * Problem-solving skill
Timeline
MEDRITE URGENT CARE
CASE WORKER
07.2023 - Current
Red Cross
Interpreter And Transalation
03.2023 - 02.2024
Mana Products
Administrative Assistant
11.2021 - 12.2022
Us One Driving School
Recepcionist
08.2021 - 10.2021
Fabco Shoes
Manager Assistant
10.2019 - 05.2021
GED -
Queens Adult Learning Center