Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bethany special utilities district
10.2024 - Current
Greeted and welcomed guests, providing a positive first impression of the company
Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
Scheduled appointments and maintained an organized calendar for multiple staff members
Maintained cleanliness and organization of the front desk area at all times
Provided administrative support to various departments as needed, including data entry and filing
Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
Developed training materials for front desk procedures that were adopted company-wide
Implemented new guest registration process resulting in reduced check-in time by 20 minutes per guest
Coach
Spirals Gymnastics and Cheer
05.2023 - 05.2024
Front Desk Receptionist
LYNN SMITH CHEVROLET
11.2022 - 05.2023
Worked as the front desk receptionist, transferred calls to other departments.
Special Education Teacher at Special School District/Mehlville School DistrictSpecial Education Teacher at Special School District/Mehlville School District
Social Emotional Behavior Specialist/CEIS at Parkway School District; Special School DistrictSocial Emotional Behavior Specialist/CEIS at Parkway School District; Special School District