Alliyah Richmond

Contract Specialist- Post Award Division

In this capacity, I provide oversight for post-contract issues

• Creates and maintains comprehensive records for contracts such as modifications, invoices, and amendments.
• Facilitates and Participates in meetings with vendors and customers in order to negotiate favorable terms for both sides
• Coordinates with internal departments to ensure contract specifications and timely deliveries of material are met
• Monitors the health of the contracts to ensure delinquency are avoided when providing material to the customer
• Provides guidance regarding material quality insurance and DLA's contracting process to vendors and Internal personnel

Team Member and Starbucks Barista

In this capacity, I provided customer service support needs.

• Participated in training sessions for new employees when needed.
• Assisted customers with product selection and ordering process.
• Collaborated with team members to maximize productivity and efficiency.
• Operated cash registers to process payments from customers.
• Created detailed reports outlining project progress and results achieved.

Lead Barista

In this capacity, upheld all duties that would aid in facilitating quality customer experience

• Trained new baristas on company policies and procedures regarding food handling safety standards.
• Aided in creating guidance for an overall satisfactory experience for customers.
• Created promotional displays for advertising special events or promotions at the cafe.
• Adhered to health department regulations concerning sanitation standards.
• Kept up-to-date records of sales transactions using point-of-sale systems.