ALLIYAH TROPIANO
Northford,United States
Summary
Highly motivated individual who thrives in high-pressure environments. Effective problem solver recognized for leading, mentoring, and finding creative solutions to complex issues while maintaining a high level of organization, and consistently completing projects on time. Driven to provide quality results when working individually, while also processing strong ability to collaborate with and provide leadership to a team.
Overview
6
6
years of professional experience
Work History
Administrative & Special Events Project Based Asst
Goodwill Of Southern New England
07.2023 - Current
- Onboard new employees using an applicant tracking system
- Established strong communication with managers ensuring proper steps with onboarding are completed
- Evaluated resumes, conducted phone screenings to ensure the managers are given high quality applicants
- Filed human resources records and maintained confidentiality of sensitive personal information
- Attend events in the community
- Screened applicant resumes and coordinated both phone and in-person interviews
- Participated in recruitment and selection process for new hires
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated with colleges to establish a partnership regarding sustainability on dormitory move out days
Hostess and Server
John & Maria’s Pizzaria
12.2017 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately
Assistant Camp Director
Silver Sands Beach & Tennis Club
07.2022 - 08.2022
- Supervised and directed over 25 staff personnel
- Scheduled staff weekly
- Held weekly staff meetings to ensure proper safety and weekly activities were coordinated
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Prioritized tasks and allocated resources appropriately based on councilor to camper ratio.
Education
Bachelor of Science - Psychology
Quinnipiac University
Hamden, CT12.2024
Skills
- Communication and organizational skills
- Strong work ethic
- Critical Thinking
- Multitasking
- Attention to Detail
- Leadership
- Positive and Friendly Attitude
Timeline
Administrative & Special Events Project Based Asst
Goodwill Of Southern New England
07.2023 - Current
Assistant Camp Director
Silver Sands Beach & Tennis Club
07.2022 - 08.2022
Hostess and Server
John & Maria’s Pizzaria
12.2017 - Current
Bachelor of Science - Psychology
Quinnipiac University
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