Summary
Overview
Work History
Education
Skills
Certification
Publications
Timeline
Generic

Allure Williams

Tampa

Summary

Dedicated healthcare professional with hands-on experience in clinical, emergency, and front-desk settings. Skilled in providing compassionate patient care, monitoring vital signs, performing EKGs, and assisting in high-acuity environments like PCU and ER. Experienced in medical documentation, admissions, and insurance verification with a strong understanding of EMR systems and HIPAA compliance. Known for multitasking efficiently under pressure and collaborating well with interdisciplinary teams to deliver high-quality, patient-centered care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Receptionist

TGH Urgent Care
12.2024 - Current
  • Served as the first point of contact for patients, providing professional front-desk service including check-in, scheduling, and insurance verification.
  • Managed multi-line phone systems, appointment calendars, and patient records with accuracy and confidentiality (HIPAA compliant).
  • Collected co-pays, processed billing inquiries, and maintained financial logs in coordination with the billing department.
  • Supported clinical staff by preparing exam rooms, updating patient charts, and assisting with vitals or basic clinical tasks as needed.

ER Tech/CNA

Advent Health
08.2023 - 11.2024
  • Delivered hands-on support in a high-stress, fast-paced emergency environment, assisting with triage, wound care, splinting, and EKGs.
  • Monitored vital signs, performed phlebotomy and specimen collection, and prepared patients for diagnostic testing and procedures.
  • Collaborated closely with RNs and physicians during codes and rapid response events.
  • Ensured equipment readiness, maintained sterile field setup, and restocked critical supplies to support efficient emergency operations.


Nurse Tech/CNA

Advent Health
10.2022 - 07.2023
  • Provided direct patient care under RN supervision, including vital signs, cardiac monitoring, blood glucose checks, and ADLs for high-acuity patients.
  • Assisted with mobility, fall prevention, and post-procedure care in a fast-paced, high-monitoring environment.
  • Collaborated with the interdisciplinary team to support individualized care plans and respond to changes in patient conditions.
  • Maintained accurate documentation in Epic and ensured compliance with safety and infection control protocols.

Concierge/CNA

Sun Terrace Rehab
12.2020 - 10.2022
  • Delivered compassionate, hands-on patient care including vital signs monitoring, mobility assistance, and personal hygiene support.
  • Acted as a primary liaison between patients, families, and clinical staff, ensuring seamless communication and timely service.
  • Greeted and oriented new admissions, coordinated transportation, scheduled appointments, and supported discharge planning.
  • Handled administrative tasks including insurance verification, admission paperwork, and documentation in POC.

Education

BS - Health Science major with a concentration in biological health

University of South Florida
Tampa, FL
05.2023

Associate of Applied Science -

Hillsborough Community College
Tampa, FL
05.2020

Skills

  • Patient-Centered Care & Compassionate Support
  • Vital Signs Monitoring, ADLs, EKGs & Phlebotomy
  • High-Stress & Emergency Response Experience
  • Insurance Verification, Scheduling & Front Desk Operations
  • Team Collaboration
  • Strong Verbal & Written Communication
  • Adaptability

Certification

  • BLS/First Aid
  • Certified Nurse Assistant

Publications

Harris, N. L., et al. (2023). Assessing the unmet preconception care needs of men in the United States by Race/Ethnicity and nativity. Sexual & Reproductive Healthcare, 36(100840). 

Timeline

Medical Receptionist

TGH Urgent Care
12.2024 - Current

ER Tech/CNA

Advent Health
08.2023 - 11.2024

Nurse Tech/CNA

Advent Health
10.2022 - 07.2023

Concierge/CNA

Sun Terrace Rehab
12.2020 - 10.2022

BS - Health Science major with a concentration in biological health

University of South Florida

Associate of Applied Science -

Hillsborough Community College

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