High-achieving worker offering an extensive background in customer service, sales, and client relations.
Overview
9
9
years of professional experience
Work History
Laboratory Animal Technician
Charles River Laboratories
04.2023 - Current
Assisted with the development and implementation of standard operating procedures, ensuring consistent and effective practices across the laboratory.
Contributed to the successful completion of research studies by providing technical support in tasks such as surgery assistance, anesthesia administration, or behavioral testing.
Improved animal welfare by closely monitoring their behavior for signs of illness or discomfort and promptly reporting concerns to veterinarians.
Maintained professional knowledge base by attending relevant workshops, seminars, training sessions, or continuing education opportunities related to Laboratory Animal Technician responsibilities.
Supported scientific research projects by assisting researchers with the preparation of study materials, documentation, and ensuring protocol compliance.
Promoted a clean and safe work environment through strict adherence to sanitation guidelines for both equipment and personal protective wear.
Provided high-quality care to laboratory animals by administering medications, monitoring health status, and performing routine husbandry tasks.
Facilitated smooth operations within the lab environment by coordinating with team members on daily tasks, schedules, and project updates.
Reduced stress levels in laboratory animals with proper handling techniques and environmental enrichment strategies.
Streamlined workflow processes by maintaining detailed records of inventory levels for consumable supplies and equipment maintenance needs.
Conducted routine inspections of animal housing areas to ensure compliance with institutional policies and federal regulations related to laboratory animal care standards.
Kennel Attendant
Best Friends Pet Hotel
09.2021 - 03.2023
Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
Provided engaging activities for animals to promote physical fitness and mental stimulation, resulting in happier, healthier pets.
Kept animals clean and free of contaminants to promote optimal health.
Provided top-notch customer service to every customer and exceptional care to animals.
Assistant Estimator
MLMcdonald LLC
12.2019 - 06.2020
Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors.
Guest Advisor
Spavia Day Spa
09.2019 - 12.2019
Oversaw regulated greeting and internal processing of guests upon arrival.
Cashier/Sales Associate
Party City Corporation
08.2018 - 07.2019
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Senior Guest Advisor
GameStop
10.2017 - 07.2018
Provided primary customer support to internal and external customers in fast-paced environment.
Answered customer telephone calls promptly to avoid on-hold wait times.
Clerk
Adesa Auto Auction
08.2016 - 10.2017
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Kept physical files and digitized records organized.
Senior Manager, Project Management at Charles River Laboratories – Biologics Sites, PASenior Manager, Project Management at Charles River Laboratories – Biologics Sites, PA