Ally Diamond
Johnstown,PA
Summary
Energetically leveraged medical terminology and teamwork skills at Conemaugh Memorial Medical Center, enhancing surgical efficiency and coordination. As a Surgical Technologist Student, I scrubbed in on over 1,000 hours across specialties, demonstrating exceptional multitasking and communication. My background also includes proven customer service and sales excellence, driving satisfaction and revenue growth in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surgical Technologist Student
Conemaugh Memorial Medical Center
08.2022 - 08.2023
- Scrubbed for approximately 1,000 hours of clinical experience on surgical cases in multiple surgical specialties such as orthopedics, cardiovascular, and neurology.
- Contributed to hospital efficiency by promptly preparing operating rooms for subsequent surgeries.
- Demonstrated strong organizational skills in managing instrument inventory, tracking usage, and ensuring proper maintenance.
- Improved surgical team coordination by effectively communicating between surgeon, nurses, and anesthesiologist during operations.
Bartender/Server
Windber Country Club
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Jcpennys
07.2019 - 12.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
Bachelor of Science - Healthcare Management
University of Pittsburgh At Johnstown
Johnstown, PA12.2024
Associate of Science - Surgical Technology
University of Pittsburgh At Johnstown
Johnstown, PA08.2023
Skills
- Basic Life Support
- Strong multitasking
- Equipment Troubleshooting
- Medical Terminology Familiarity
- Communication and teamwork
- Safety protocols expertise
Certification
- CST - Certified Surgical Technologist
- Certified in CPR/AED
Timeline
Surgical Technologist Student
Conemaugh Memorial Medical Center
08.2022 - 08.2023
Bartender/Server
Windber Country Club
05.2022 - Current
Sales Associate
Bath and Body Works, Limited Brands
10.2020 - 07.2022
Sales Associate
Jcpennys
07.2019 - 12.2019
Bachelor of Science - Healthcare Management
University of Pittsburgh At Johnstown
Associate of Science - Surgical Technology
University of Pittsburgh At Johnstown