Ally Engle
West Palm Beach,FL
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices. Eager to learn more things and become a valuable asset to the team.
Overview
10
10
years of professional experience
Work History
Nurse Extern
Saint Mary's Medical Center, Tenet Health
10.2023 - Current
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Documented and communicated patient information in the EMR system for accurate tracking.
- Handled specimen collection and prepared for transport to facilitate laboratory testing.
- Mentored new nurse externs, sharing best practices and guiding their professional development.
- Actively participated in continuing education opportunities for personal growth as well as improved patient outcomes through updated knowledge of best practices within nursing standards.
- Made myself available to learn and practice skills with members of the nursing staff.
Insurance Verification Representative
Palm Beach Gardens Medical Center, Conifer Health
03.2017 - 01.2023
- Resolved discrepancies in insurance claims by efficiently communicating with patients and carriers.
- Ensured regulatory compliance by maintaining confidentiality of sensitive patient information during the verification process.
- Maintained up-to-date knowledge of insurance policies, regulations, and industry trends to provide accurate information to clients.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Trained new staff on current, correct insurance verification procedures.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Increased patient satisfaction scores with a compassionate approach, actively listening to concerns, and addressing inquiries in a timely manner.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Acted as a liaison between physicians, nurses, case managers, social workers, and other healthcare professionals to ensure seamless coordination of care.
Crew Team Member
Cobb Theatres
08.2014 - 10.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Education
Associate of Science - Nursing
Palm Beach State College
Lake Worth12.2024
Skills
- Clinical judgment
- Certified in CPR/AED
- Seizure Recognition and First Aid Certification
- Patient Care Assessment
- Knowledge of Cerner
- Nonviolent Crisis Intervention Certification
- Vitals monitoring
- Goal Oriented
- Adaptable
- Team Player
- Compassionate Care
- Catheter Care
- Attention to Detail
- Blood Draw and Sample Collection
- Medication and IV administration
Timeline
Nurse Extern
Saint Mary's Medical Center, Tenet Health
10.2023 - Current
Insurance Verification Representative
Palm Beach Gardens Medical Center, Conifer Health
03.2017 - 01.2023
Crew Team Member
Cobb Theatres
08.2014 - 10.2015
Associate of Science - Nursing
Palm Beach State College
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