Ally Garbacz

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Answered phone calls to take orders, give information and document reservations.

• Followed pet care instructions, dietary needs, and medication regimens.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
• Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
• Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.

• Promoted high customer satisfaction by resolving problems with knowledgeable and triendly service.
• Demonstrated leadership by making improvements to work processes
  and newping to train others
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identitied needs ot customers promptly and etticiently.
• Planned and completed group projects, working smoothly with others.

• Greeted customers and escorted them to their tables.
• Assigned seating arrangements dased on customer
  restaurant policies.
• Provided menus and answered

specials.

• Managed reservatic

pecial requests for large parties.

• Monitored dining room activity to ensure all guests were receiving
  one mind service.
• Informed kitchen staff of any special orders or dietary restrictions.
• Upsold appetizers, drinks, desserts. when appropriate.
• Performed opening and closing duties such as restocking supplies and cleaning work areas.
• Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.