Bachelor of Arts - Religious Studies
Capital University
Bexley, OH05.2014
Allyson Jagoda
Avon Lake,OH
Summary
I am currently pursuing a Patient Advocacy Certificate program at Cleveland State University. I have a strong background in customer service roles in various retail positions, as well as experience in secretarial work and bookkeeping.
Skills
- Creativity
- Computer experience
- Punctuality
- Organization
- Attention to detail
- Flexibility
- Customer service
- Empathy
- Willingness to learn
- Administrative Support
- Bookkeeping
Education
Overview
11
11
years of professional experience
Timeline
MERCHANDISER
COSTCO WHOLESALE
10.2021 - Current
RETAIL ASSOCIATE
WORLD MARKET
01.2018 - 01.2021
RETAIL ASSOCIATE
MENARDS
09.2017 - 08.2018
RECEPTIONIST
TRINITY LUTHERAN SEMINARY
09.2015 - 05.2016
RETAIL ASSOCIATE
PETITTI GARDEN CENTERS
04.2015 - 07.2015
RETAIL ASSOCIATE
DAWNLAND LLC. ACADIA NATIONAL PARK
05.2014 - 10.2014
RETAIL ASSOCIATE
XANTERRA PARKS AND RESORTS-MT. RUSHMORE
05.2013 - 08.2013
Bachelor of Arts - Religious Studies
Capital University
Organizations And Activities
- Alliance of Professional Health Advocates-Patient Advocacy Career Exploration Member
- Cleveland Clinic Avon Hospital, Information Desk 2024-present
- Cleveland Clinic Children's Hospital, Patient Assistant 2018-2019
- Lake Erie Nature and Science Center, Wildlife Volunteer 2016-2017
- World-wide Opportunities on Organic Farms, Bennet Bunn Plantation 2016
- A Christian Ministry in the National Parks, 2013-2014, Team Leader 2014
- Youth Ministry Intern, Christ Lutheran Church Bexley, 2013-2014
- Capital University Campus Congregation, 2010-2014, Worship Leader 2011-2014
- Capital University Student Peace Alliance 2010-2014; Secretary/Advertising Chair 2011-2013
- Capital University Lutheran Student Movement, 2010-2014; Vice President 2012-2013
Hobbies
Cello, Photography, Hiking, Kayaking
Work History
MERCHANDISER
COSTCO WHOLESALE
10.2021 - Current
- Ensure clothing and domestics merchandise is neat and folded, stock and rotate seasonal items, and assist members with questions.
- Train new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Assist customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Establish positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
RETAIL ASSOCIATE
WORLD MARKET
01.2018 - 01.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed cash register after end of shift to balance and record accurate transactions.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
RETAIL ASSOCIATE
MENARDS
09.2017 - 08.2018
- Utilized point-of-sale system for efficient transaction processing as well as tracking customer purchase history when applicable.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
RECEPTIONIST
TRINITY LUTHERAN SEMINARY
09.2015 - 05.2016
- Answered phone promptly and directed incoming calls to correct offices.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received, and distributed mail correspondence between departments and personnel.
RETAIL ASSOCIATE
PETITTI GARDEN CENTERS
04.2015 - 07.2015
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
RETAIL ASSOCIATE
DAWNLAND LLC. ACADIA NATIONAL PARK
05.2014 - 10.2014
- Handled guest purchases, provided general store upkeep and housekeeping, prepared café items, and assisted National Park guests with questions.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for park guests.
- Managed efficient cash register operations.
RETAIL ASSOCIATE
XANTERRA PARKS AND RESORTS-MT. RUSHMORE
05.2013 - 08.2013
- Handled guest purchases, including gold, Native American art, and jewelry departments, general store and stock room housekeeping.
- Assisted National Park guests with directions and minor emergencies.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.