Ally Kennedy
Middleburg
Summary
Dedicated Ticket Taker with strong attention to detail and a commitment to enhancing customer experiences. Proven ability to resolve inquiries promptly and ensure smooth event operations.
Overview
1
1
year of professional experience
Work History
Ticket Taker
Oakleaf Youth Sports
Middleburg, FL
03.2025 - Current
- Collected and validated tickets for entry into events, ensuring smooth attendee flow.
- Resolved customer inquiries regarding ticket purchases and policies effectively.
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Provided information on event schedules and venue layout to attendees.
- Coordinated with event staff to address ticketing issues promptly and efficiently.
Concessions Worker
Oakleaf Youth Sports
Middleburg, FL
03.2025 - 11.2025
- Maintained cleanliness and organization of concessions area to enhance customer experience.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Assisted in training new team members on operational procedures and best practices.
Concessions Cashier
Oakleaf Youth Sports
Middleburg, FL
03.2025 - 11.2025
- Process customer transactions efficiently using point-of-sale systems.
- Maintain cleanliness and organization of concession stands and equipment.
- Handle cash management tasks, including balancing registers at shift end.
- Engage with customers to provide excellent service and address inquiries.
Education
No Degree -
Ridgeview High Scholl
Orange Park, FLSkills
- Patience and empathy
- Team player attitude
- Strong attention to detail
- Reliability and punctuality
Timeline
Ticket Taker
Oakleaf Youth Sports
03.2025 - Current
Concessions Worker
Oakleaf Youth Sports
03.2025 - 11.2025
Concessions Cashier
Oakleaf Youth Sports
03.2025 - 11.2025
No Degree -
Ridgeview High Scholl