Ally Mahler

• Maintained speed of service for food orders while minimizing errors and complaints
• Cleaned and sanitized food preparation and serving areas
• Greeted customers and provided outstanding customer service
• Trained and mentored newly hired employees to ensure process consistency
• Cleared tables promptly after guest departure in preparation for the next party
• Assisted with busing tables and custodial needs
• Retail customer service, helping locate products for customers
• Stocking wine for purchase and easy access for servers during busy times
• Cleaned and stocked wine and beverage glassware
• Maintained areas of the building to ensure a clean, professional appearance

• Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
• Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
• Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
• Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
• Kept work area tidy and sanitary, promptly addressing spills, and other messes.
• Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
• Carried out cash and card transactions quickly and thoughtfully.

• Maintained effective team member communication
• Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close
• Answered customer questions and provided detailed product information
• Executed and enforced proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns
• Maintained fitness to move merchandise efficiently and safely
• Greeted customers and directed them to requested products
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate

Pursuing degree