Ally McAdams
Summary
Dynamic and adaptable professional with a rich background at Scott Enterprises Peek N' Peak Resort, blending hard skills in injury prevention with soft skills in guest services. Excelled in roles requiring effective problem-solving and team coordination, significantly enhancing customer satisfaction and safety. Demonstrated exceptional time management and reliability across diverse roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Lifeguard
Scott Enterprises Peek N' Peak Resort
1405 Old Rd, Clymer, NY 14724
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information, and kept facility clean in regards to safety.
Ski Instructor
Scott Enterprises Peek N' Peak Resort
1405 Old Rd, Clymer, NY 14724
12.2022 - Current
- Promoted a positive learning environment on how to become a better skier by adapting to the ski styles of learners, and providing teachings on proper technique, balance, and movement.
- Enhanced safety awareness among learners through instruction on proper slope etiquette, chair lift safety, and physical safety.
- Communicating and collaborating effectively with students, parents, staff, and the public to ensure that they have a great experience at the resort.
Line Cook /Customer Service Cashier
Lombardo's Concessions
3825 Trask Ave - Erie, PA
06.2021 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Ensured good customer service by communicating and being friendly with customers.
Pizza Maker
Valerio's Italian Resturant
724 Powell Ave, Erie, PA 16505
04.2020 - 09.2022
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
Education
GED -
University of Pittsburgh
Pittsburgh, PA05.2028
High School Diploma -
McDowell Highschool
Erie, PA06.2024
Skills
Effective problem-solver
Injury Prevention
Guest Services
Adaptive Instruction
Time Management
Highly motivated
Reliable and Trustworthy
Team Coordination
Certification
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
Sewing, Traveling, Hiking
- My brother and I created a sewing business together called 'J&A Apparel' where I designed my own layout and sewed hats, and my bother designed and made ski pants. I also love to sew for fun and make socks, shirts, tote bags, and other things.
- I love to travel and experience nature as well as new places and cultures. I have been to a ton of states across the US including Oregon, Vermont, Missouri, Florida, Washington, New Hampshire, New York, etc.
- Hiking is a great way for me to spend time in nature, and to be active. One of my favorite places to hike regularly is Panama Rocks in New York. Although, my all-time favorite place I have ever hiked was in Mt.Hood Oregon.
Timeline
Certified Lifeguard
Scott Enterprises Peek N' Peak Resort
05.2024 - Current
Ski Instructor
Scott Enterprises Peek N' Peak Resort
12.2022 - Current
Line Cook /Customer Service Cashier
Lombardo's Concessions
06.2021 - 09.2023
Pizza Maker
Valerio's Italian Resturant
04.2020 - 09.2022
GED -
University of Pittsburgh
High School Diploma -
McDowell Highschool