Ally McAdams
Summary
Dynamic and adaptable professional with a rich background at Scott Enterprises Peek N' Peak Resort, blending hard skills in injury prevention with soft skills in guest services. Excelled in roles requiring effective problem-solving and team coordination, significantly enhancing customer satisfaction and safety. Demonstrated exceptional time management and reliability across diverse roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Lifeguard
Scott Enterprises Peek N' Peak Resort
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Increased guest satisfaction by providing friendly assistance with inquiries, concerns, or facility information, and kept facility clean in regards to safety.
Ski Instructor
Scott Enterprises Peek N' Peak Resort
12.2022 - Current
- Promoted a positive learning environment on how to become a better skier by adapting to the ski styles of learners, and providing teachings on proper technique, balance, and movement.
- Enhanced safety awareness among learners through instruction on proper slope etiquette, chair lift safety, and physical safety.
- Communicating and collaborating effectively with students, parents, staff, and the public to ensure that they have a great experience at the resort.
Line Cook /Customer Service Cashier
Lombardo's Concessions
06.2021 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Ensured good customer service by communicating and being friendly with customers.
Pizza Maker
Valerio's Italian Resturant
04.2020 - 09.2022
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
Education
GED -
University of Pittsburgh
Pittsburgh, PA05.2028
High School Diploma -
McDowell Highschool
Erie, PA06.2024
Skills
Effective problem-solver
Injury Prevention
Guest Services
Adaptive Instruction
Time Management
Highly motivated
Reliable and Trustworthy
Team Coordination
Certification
- Lifeguarding Certification - American Red Cross.
- CPR/AED for the Professional Rescuer - American Red Cross.
Sewing, Traveling, Hiking
- My brother and I created a sewing business together called 'J&A Apparel' where I designed my own layout and sewed hats, and my bother designed and made ski pants. I also love to sew for fun and make socks, shirts, tote bags, and other things.
- I love to travel and experience nature as well as new places and cultures. I have been to a ton of states across the US including Oregon, Vermont, Missouri, Florida, Washington, New Hampshire, New York, etc.
- Hiking is a great way for me to spend time in nature, and to be active. One of my favorite places to hike regularly is Panama Rocks in New York. Although, my all-time favorite place I have ever hiked was in Mt.Hood Oregon.
Timeline
Certified Lifeguard
Scott Enterprises Peek N' Peak Resort
05.2024 - Current
Ski Instructor
Scott Enterprises Peek N' Peak Resort
12.2022 - Current
Line Cook /Customer Service Cashier
Lombardo's Concessions
06.2021 - 09.2023
Pizza Maker
Valerio's Italian Resturant
04.2020 - 09.2022
GED -
University of Pittsburgh
High School Diploma -
McDowell Highschool
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