Ally Sparks
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Pest Control Technician
Terminix
04.2022 - Current
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Utilized computer systems for process control, increasing accuracy in operations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Sorted and organized files, spreadsheets, and reports.
Administrative Assistant
John Casablanca's Modeling and Career Center
02.2021 - 08.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in providing training materials, and coordinating class schedules to ensure a smooth work flow.
Education
No Degree - Education
Xavier University
Cincinnati, OHSenior -
Hayes High School
01.2021
Skills
- Safety Protocols
- Chemicals handling
- Preventative Measures
- Adaptable
- Data Entry
- Property Inspection
- Service Sales
- Communicative and articulate
Timeline
Pest Control Technician
Terminix
04.2022 - Current
Administrative Assistant
John Casablanca's Modeling and Career Center
02.2021 - 08.2021
No Degree - Education
Xavier University
Senior -
Hayes High School