Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
Mentored designers in advanced techniques, fostering a collaborative and supportive team environment.
Proficient in utilizing proposal generation software to curate custom arrangements and shopping lists for events.