Results-driven professional with extensive experience as a Watch Officer at Alpha House, enhancing situational awareness and response times. Proven problem-solving abilities and strong communication skills led to improved interagency coordination during crises. Adept at security protocols and maintaining meticulous documentation, ensuring operational excellence in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Watch Officer
Alpha House
Springfield, MO
09.2024 - Current
Improved response times by streamlining information flow between watch teams and decisionmakers.
Collaborated with interagency partners for seamless coordination during crisis situations.
Enhanced situational awareness by monitoring multiple communication channels and security systems.
Developed comprehensive situation reports, contributing to the overall understanding of complex incidents and events.
Supported incident resolution with timely and accurate reporting of critical events to senior leadership.
Conducted thorough briefings for oncoming watch teams, ensuring continuity of operations.
Demonstrated strong problem-solving skills by quickly determining appropriate courses of action under pressure during critical incidents.
Maintained high levels of data accuracy in logs and records by adhering to strict documentation standards.
Partnered closely with other departments to ensure timely sharing of pertinent information related to area security or emergency management.
Reduced operational risks by maintaining up-to-date knowledge of relevant policies, procedures, and regulations.
Worked with Bureau of Prisons to aid in the re entry of federal inmates.
Deputy Sheriff
Lawrence County Sheriff's Department
07.2020 - 09.2022
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
Demonstrated leadership ability within department ranks by mentoring junior deputies and serving as a reliable source of support for colleagues.
Enhanced public trust by providing professional and compassionate assistance during emergencies.
Observed jail and inmate activity to maintain order and safety.
Was responsible for the safety and security of the jail and the inmates.
Patrol Officer
Pierce City Police Department
Pierce City, MO
04.2020 - 11.2020
Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
Provided assistance to citizens in need, including medical emergencies or vehicle breakdowns, demonstrating compassion and professionalism at all times.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Conducted traffic stops, issuing citations or warnings when necessary to maintain order on the roads.
Collaborated with fellow officers for efficient crime prevention and response efforts.
Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
Testified in court cases as needed, providing clear and concise accounts of events witnessed or investigated.
Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
Conducted thorough searches of individuals or vehicles when required by departmental policies or legal procedures, preserving evidence for potential prosecution purposes.
Coordinated with other law enforcement agencies during joint operations or investigations to ensure efficient communication and teamwork.
Developed positive relationships within the community through outreach programs and regular interaction with citizens.
Served as a field training officer for new recruits – sharing knowledge gained from experience on patrol-helping them excel in their roles.
Direct Support Caregiver
Preferred Family Healthcare Inc.
Aurora, MO
02.2016 - 12.2019
Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
Increased client independence by teaching essential self-care skills such as grooming, dressing, and toileting.
Collaborated closely with fellow caregivers in order maintain consistency among the shifts ensuring optimal support.
Reduced stress for family members by offering compassionate assistance with daily living activities.
Developed individualized recreational activities based on client interests resulting in increased engagement.
Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
Improved clients'' physical well-being through regular exercise routines and mobility assistance.
Ensured consistent communication with family members, keeping them informed about their loved ones'' well-being and progress.
Fostered strong relationships with clients built on trust, empathy, and respect for personal autonomy.
Facilitated social interactions for clients, organizing outings and activities that promoted community involvement.
Handled emergencies calmly following established protocols, ensuring client safety and promptly notifying appropriate parties.
Assisted with medication administration, ensuring proper dosages and adherence to physicians'' instructions.
Supported clients during medical appointments, advocating for their needs and preferences with healthcare providers.
Maintained accurate records of clients'' progress, reporting any changes or concerns to appropriate parties promptly.
Coordinated transportation services for clients'' appointments, errands, or recreational outings safely and efficiently.
Nursing Assistant
Aurora Nursing Center
Aurora MO
02.2008 - 12.2009
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented care actions by completing records and logs in medical software system.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Chief Warrant Officer 2 Marine Safety Specialist at United States Coast GaurdChief Warrant Officer 2 Marine Safety Specialist at United States Coast Gaurd