Allyce Kosnar
Arvada,CO
Summary
Successful Company Co-Owner and manager with 10 + years in the gemstone and jewelry industry including product creation, machinery comprehension and efficiency, photography. Assisted in building horizontal and vertical connections to improve professional relationships with vendors and clients through traveling to trade shows such as The American Gem Trade Association, and other organizations. Balancing creativity and production while developing new skills to produce exceptional products. Social media creation and management, brand development, and detailed customer service representative.
Overview
15
15
years of professional experience
Work History
Co-Owner
Kosnar Gem Co.
03.2014 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Suggested and implemented new features to develop brand awareness.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Kept work areas organized, clean and free of safety hazards.
- Operated cutting machine according to all safety protocols.
- Kept equipment clean and maintained in order to meet requirements.
- Used machinery with standardized approach to maximize quality of cuts.
- Stood for long hours, frequently reached or bent and lifted up to 50 pounds regularly to carry out daily tasks.
- Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
- Took materials and cut to proper dimensions based on production order specifications.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
- Selected and acquired metals and gems for designs.
- Sized, selected and cut individual gemstones to fit new and existing pieces.
- Evaluated cut, color and clarity to assign grades to stones.
- Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
- Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
- Selected and set up appropriate props, backdrops, and lighting.
- Took photos from different angles and perspectives to capture perfect images.
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Weighed and measured items to prevent waste and meet quality standards.
Bartender
Crooks Palace
05.2010 - 08.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Dance Instructor
Clear Creek Recreation Center
04.2009 - 09.2010
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
Barista
Starbucks
05.2008 - 04.2010
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Followed exact recipes for mixing and preparing beverage and food items.
- Promoted additional items with beverages, increasing store sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Education
High School -
Home Schooling
Black Hawk, CO05.2007
Skills
- Active Listening
- Critical Thinking
- Reading Comprehension
- Quality Control
- Social Perceptiveness
- Planning and Coordination
- Decision-Making
- Quality Assurance
- Self-Motivated
- Social Media Expertise
- Online Content Development
- Website Updates
Timeline
Co-Owner
Kosnar Gem Co.
03.2014 - Current
Bartender
Crooks Palace
05.2010 - 08.2011
Dance Instructor
Clear Creek Recreation Center
04.2009 - 09.2010
Barista
Starbucks
05.2008 - 04.2010
High School -
Home Schooling