Allyesha Clark
Dayton,OH
Summary
Proven leader in retail environments, notably at Lowes Home Improvement, where I spearheaded initiatives to enhance customer satisfaction and streamline front-end operations. Expert in customer service and retail store operations, I excel in training teams for peak performance, significantly improving transaction accuracy. My approach blends goal orientation with a positive attitude, driving both customer loyalty and operational excellence.
Offering strong communication skills and genuine interest in customer service, eager to learn and develop in retail environment. Brings understanding of basic financial transactions and cash handling, along with commitment to accuracy and efficiency. Ready to use and develop organizational and problem-solving skills in Head Cashier role.
Overview
5
5
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
09.2023 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Processed refunds and exchanges in accordance with company policy.
- Improved customer satisfaction with prompt and courteous service, resolving complaints and inquiries with empathy and professionalism.
Lead Sales Associate
Dollar General
01.2022 - 12.2022
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Trained, coached, and mentored new sales associates for maximum performance.
Front End Associate
Chick-fil-A
07.2020 - 02.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Paul Laurence Dunbar Early College High School
1400 Albritton Dr05-2020
Skills
- Customer service
- Retail store operations
- Front-end performance optimization
- Positive attitude
- Goal oriented
- Team contribution
- Cash handling accuracy
- Multi-tasking skill
- Policy enforcement
- Training and coaching
- Customer care
Timeline
Head Cashier
Lowes Home Improvment
09.2023 - Current
Lead Sales Associate
Dollar General
01.2022 - 12.2022
Front End Associate
Chick-fil-A
07.2020 - 02.2021
High School Diploma -
Paul Laurence Dunbar Early College High School