Summary
Overview
Work History
Education
Skills
Certifications Skills Interests
Languages
Timeline
Generic

Allyn Alguedas

Paterson,NJ

Summary

Resourceful account manager with a proven track record in client oversight, issue resolution, and relationship-building. Highly motivated individual with extensive experience in customer service and management. Possesses exceptional communication and interpersonal skills. Experience leader adept at guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, upholding high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence. Currently seeking a full-time role that offers professional challenges and allows for leveraging interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience

Work History

Account Manager

Staff Management Group LLC
01.2025 - Current
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Trained new personnel regarding company operations, policies and services.
  • Recorded accurate and efficient records in customer database.
  • Kept detailed records of daily activities through online customer database.
  • Managed payroll documentation, time-card approval and leave requests.
  • Supported payroll management systems and employee payment on weekly schedule.

On-Site Coordinator

Staff Management Group LLC
05.2019 - 01.2025
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Interceded between employees during arguments and diffused tense situations.
  • Completed weekly payroll for 90 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Lead Mail Clerk

Staffmark
01.2017 - 05.2019
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Checked parcels were securely sealed to eliminate losses.
  • Operated postage meters, mail sealers and labeling machines.
  • Excellent communication skills, both verbal and written.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.

Mail Processor

Staffmark
04.2016 - 01.2017
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Monitored performance of all processing machines to identify and address any operational issues.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maintained high level of confidentiality with mail items in line with regulations.

Front End

Food Basic
03.2015 - 04.2016
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

Associate of Science - Business Administration Degree, Accounting, Management, Marketing

Passaic County Community College
Paterson, NJ
09-2025

High School Diploma - undefined

John F Kennedy High School
06.2014

Skills

  • Spanish language proficiency
  • Onboarding/Recruiting
  • Collaborative teamwork
  • Proficient in Tempworks Beyond CRM
  • Weekly payroll processing
  • Performance analysis
  • Comprehensive documentation
  • Skilled in Microsoft Word and Excel
  • Team leadership
  • Customer relationship management

Certifications Skills Interests

Professional Experience & Certifications:

  • Powered Industrial Truck Operator Instructor & Qualifier
    Completed: 10/07/22
    Certification in industrial truck operation and safety training for operators.
  • Adult First Aid/CPR/AED Certification
    Completed: 09/20/22
    Certified in providing first aid, CPR, and AED use in emergency situations.
  • Harassment Training Course
    Completed: 02/05/20, Middlesex Community College
    Trained in workplace harassment prevention and fostering respectful environments.

Languages

Spanish
Professional Working

Timeline

Account Manager

Staff Management Group LLC
01.2025 - Current

On-Site Coordinator

Staff Management Group LLC
05.2019 - 01.2025

Lead Mail Clerk

Staffmark
01.2017 - 05.2019

Mail Processor

Staffmark
04.2016 - 01.2017

Front End

Food Basic
03.2015 - 04.2016

High School Diploma - undefined

John F Kennedy High School

Associate of Science - Business Administration Degree, Accounting, Management, Marketing

Passaic County Community College

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Allyn Alguedas