Allynn Stallings
North Canton,Ohio
Summary
I am a self starter who is always ready to take a new project. I am willing to give 110% to prove my worthiness. I don't give up to any challenge that I face. I feel that this position will enhance my skills to increase productivity and to ease the burden of those around me. I am always willing to learn new things and strive to b the best I can be.
Overview
11
11
years of professional experience
Work History
Home Health Care Provider
Allen Gula
North Canton, OH
01.2012 - 03.2023
- Supervised medication administration, personal hygiene and other activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted with client personal care needs to foster independence and well-being.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Arranged medications and dispensed prescribed doses at scheduled intervals.
- Prepared meals and snacks to meet individual nutritional requirements.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Administrative Assistant
C. Norris Manufacturing
Canton, OH
05.2018 - 04.2020
- Provided secretarial and office management support while building cooperative working relationships.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Handled bi-weekly payroll services for 25 employees.
Support Center Assistant
Ares Wide Protective
North Canton, OH
10.2016 - 04.2018
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Completed timely changes and updates to schedules in central scheduling system.
- Managed schedules of team of 2-8 personnel to keep shifts properly staffed.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Manages driver dispatching, route planning and vehicle tracking for over 12 States.
- Identified locations and needs of callers to accurately send assistance.
- Reported delays, accidents or other traffic and transportation situations.
- Communicated with individuals within inbound call center setting to complete dispatch support for Emergency Coverage calls.
Education
Bachelor of Arts - Family And Child Development
The University of Akron
Akron, OHSkills
- First Aid and Safety
- Documentation Management
- System Implementation
- Product Knowledge
- Creative Problem Solving
- Critical Thinking
- Account Management
- Customer Relationship Management (CRM)
- Inbound and Outbound Calling
- Customer Service
- Microsoft Office Suite
- Administrative Support
- Report Generation
- Scheduling
- Complaint Resolution
- Data Entry
- Research
- Order Processing
- Conflict Resolution
- Sales Expertise
- Delivery Scheduling
- Quality Assurance Controls
- Prioritization
- Problem-Solving Abilities
- Call Center Operations
Timeline
Administrative Assistant
C. Norris Manufacturing
05.2018 - 04.2020
Support Center Assistant
Ares Wide Protective
10.2016 - 04.2018
Home Health Care Provider
Allen Gula
01.2012 - 03.2023
Bachelor of Arts - Family And Child Development
The University of Akron