Allysa Gray
Gautier,MS
Summary
Hardworking and compassionate professional with 1 year of experience in crisis intervention and emotional support. Skilled in de-escalation, patient monitoring, and maintaining therapeutic environments. Dedicated to fostering client recovery and well-being while continuing to develop expertise in behavioral health and peer support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Mississippi Drug and Alcohol Treatment Center
11.2024 - Current
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Utilized crisis prevention strategies effectively during challenging situations involving aggressive or self-harming behaviors
- Maintained a clean and organized environment conducive to therapeutic interventions and client engagement
- Provided emotional support and encouragement to clients during their recovery process
Customer Service Associate
Rich's Car Wash
12.2023 - 12.2024
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions
- Processed returns and exchanges efficiently, maintaining accurate records and inventory levels
- Identified opportunities for process improvement and made recommendations to enhance the overall customer experience
Education
High school diploma -
Maple Shade High School
Maple Shade, NJ06.2015
Skills
- Patient observation
- Care plans
- Behavioral health expertise
- Certified peer support specialist
- CPR certification
- Basic first aid
- Conflict management
- Crisis intervention
- Effective communication
- Conflict resolution
- Technical documentation proficiency
- Crisis management skills
Certification
- Certified Peer Support Specialist
- Driver's License
- CPR Certification
Timeline
Behavioral Health Technician
Mississippi Drug and Alcohol Treatment Center
11.2024 - Current
Customer Service Associate
Rich's Car Wash
12.2023 - 12.2024
High school diploma -
Maple Shade High School