Allysen Johnson
Gotha,FL
Summary
Customer service-oriented employee with exceptional multitasking and time management abilities. Proven track record of delivering exceptional experiences to every customer. Experienced in fast-paced environments and adept at adapting to last-minute changes. Thrives under pressure and consistently receives high praise for work quality and speed.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Permit Coordinator
Armorvue Of Orlando
Orlando, FL
07.2021 - Current
- Maintained accurate records of permits, applications, and related documents.
- Prepared reports summarizing status of pending permits or issued permits.
- Submitted permit applications to appropriate agencies in a timely manner.
- Reviewed completed permit applications for accuracy and completeness prior to submission.
- Responded promptly to inquiries from customers regarding permit status or general questions about permitting processes.
- Tracked expiration dates for existing permits and communicated need for renewal prior to expiration date.
- Monitored progress of submitted permit applications until approved or denied by agency authorities.
- Oversaw daily administrative operations of the office, ensuring smooth functioning.
- Managed incoming calls in a professional manner, effectively routing callers to the appropriate personnel or department.
- Maintained customer confidence and protected operations by keeping information confidential.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Processed financial documents, contracts, and invoices.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Server Trainer
Dennys
Orlando, FL
03.2010 - 07.2021
- Provided one-on-one support to ensure successful completion of training objectives.
- Provided excellent customer service by responding to inquiries quickly and efficiently.
- Delivered food orders promptly to customers according to restaurant standards.
- Collected payment from customers after meals were served.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Tracked sales data using POS system; entered order information accurately into computer system for billing purposes.
Education
Associate of Arts -
Valencia College
Orlando, FL07-2020
Skills
- Proficient in Microsoft Applications
- Detail-Oriented Data Entry
- Critical Thinking Skills
- Document Organization
- Client Support
- Effective Professional Correspondence
Certification
- Certified Notary Public, State of Florida
References
References available upon request.
Timeline
Permit Coordinator
Armorvue Of Orlando
07.2021 - Current
Server Trainer
Dennys
03.2010 - 07.2021
- Certified Notary Public, State of Florida
Associate of Arts -
Valencia College
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