Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on dependable and reliable operational success. Adaptable with skills in prioritizing, scheduling, and resource management to meet changing needs.
Overview
13
13
years of professional experience
Work History
Office Manager/Executive Services
Lightbridge Franchise Company
05.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Supported department heads in accomplishing their goals through diligent administrative assistance
Served as primary contact for visitors and callers, ensuring a welcoming and professional experience for all Home Office guests.
Managed office resources, including procurement of supplies, snacks, and hospitality items, while maintaining organized and presentable common areas.
Oversaw office facility management, including coordinating cleaning services, HVAC, landscaping, and property management tasks.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Directed all mail handling and shipping needs, including distribution of incoming mail and coordinating document deliveries.
Updated company communications through The Bridge, managing lobby and outdoor sign content.
Organized Home Office meetings, preparing materials and ensuring meeting spaces were equipped and set up.
Planned and executed Home Office events to foster team morale and cohesion, both on and off-site.
Supported CEO with complex calendar management, travel arrangements, and detailed itinerary planning.
Processed CEO’s expense reports, maintained documentation, and ensured accurate execution of CEO-authorized documents.
Assisted with employee onboarding and exit processes, ensuring a smooth transition for Home Office staff.
Acted as liaison between the CEO and internal/external stakeholders, ensuring timely and clear communication.
Managed sensitive information with discretion, handling inquiries professionally and in alignment with company values.
Maintained essential records, including employee anniversaries, contact lists, and licensing documentation.
Collaborated cross-departmentally to support franchisees and various departmental projects, fostering a cohesive organizational environment.
Demonstrated strong organizational and prioritization skills, managing multiple responsibilities effectively.
Administrative Assistant
Wedgewood Communications
06.2019 - 05.2021
Revamped company-wide file storage system to improve accessibility and organization.
Composed daily motivational communications during COVID-19, fostering employee morale and connectivity.
Negotiated with vendors, maintenance, and suppliers to address time and cost efficiency.
Scheduled and aligned employee meetings across three conference rooms and later transitioned scheduling to digital platforms.
Organized agency events, including holiday celebrations, birthdays, and client visits, enhancing workplace culture.
Trained new hires on agency software and timekeeping protocols, ensuring smooth onboarding and compliance.
Afternoon Coordinator
Winding Brook School
10.2011 - 06.2019
Oversaw daily operations from noon to six, maintaining optimal student-staff ratios.
Managed schedules for both staff and students, delegating tasks to a team of approximately 20.
Created an improved system for additional hourly care, enhancing operational efficiency.
Acted as primary contact for contractors, including suppliers, vendors, and extracurricular providers.
Enhanced inventory management system, ensuring consistent availability of supplies.
Developed strong relationships with students, staff, and families, fostering a positive community environment.
Summer Camp Coordinator
Planned and organized nine weeks of instructional and recreational activities, ensuring a structured program for all participants.
Supervised and mentored volunteers, promoting a collaborative and supportive camp environment.
Identified and resolved potential issues promptly, maintaining a safe and supervised space for all campers.
Personally greeted families each day, creating a warm and welcoming environment for all attendees.
Ensured all staff held proper certifications, adhering to safety and regulatory standards.
Product Quality Manager (Arm 1) at WSK Company Group of Jollibee Franchise StoreProduct Quality Manager (Arm 1) at WSK Company Group of Jollibee Franchise Store