Allyson Bernal
Douglasville,GA
Summary
Dynamic Beauty Advisor at L'Occitane En Provence with a proven track record in customer engagement and relationship building. Expert in cash handling and upselling, I enhanced sales revenue while fostering a welcoming environment. Skilled in organization and multitasking, I consistently met team goals and elevated client satisfaction through personalized consultations. Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.
Overview
17
17
years of professional experience
Work History
Beauty Advisor
L'Occitane En Provence
09.2010 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
Caregiver
Solutions for Healthcare
06.2008 - 02.2010
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Education
No Degree -
University of West Georgia
Carrollton, GAHigh School Diploma -
Douglas County High School
Douglasville, GA05-2008
Skills
- Customer service
- Cash handling
- Team collaboration
- Customer engagement
- Flexibility and adaptability
- Customer consultation
- Relationship building
- Appointment scheduling
- Attention to detail
Timeline
Beauty Advisor
L'Occitane En Provence
09.2010 - Current
Caregiver
Solutions for Healthcare
06.2008 - 02.2010
No Degree -
University of West Georgia
High School Diploma -
Douglas County High School
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