Allyson Bolen
Charleston
Summary
Dedicated Medical Laboratory Technician with expertise in clinical testing. Proven ability to enhance laboratory efficiency through effective data input and critical thinking. Specialized in blood bank operations, ensuring quality assurance and accurate reporting while fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Medical Laboratory Techician
CAMC/Vandalia Health
05.2024 - Current
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
- Documented and verified patient information using laboratory information system.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Specialized in conducting Blood Bank tests with accuracy and precision.
Clinical Laboratory Assistant
CAMC/Vandalia Health
05.2023 - 05.2024
- Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
- Ensured a safe working environment through strict adherence to safety protocols and routine equipment maintenance checks.
- Reduced test turnaround time via strategic multitasking.
- Adhered to rigorous confidentiality standards when handling sensitive patient information, upholding ethical obligations and regulatory requirements.
- Enhanced laboratory efficiency by streamlining sample processing and data recording procedures.
- Assisted with training new staff members, sharing knowledge of lab procedures and best practices for efficient operation.
- Monitored daily temperature logs for proper storage of samples as per regulatory requirements, safeguarding the integrity of specimens.
- Minimized errors throughout pre-analytic, analytic and post-analytic processes.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Documented and verified patient information using laboratory information system.
Phlebotomist
CAMC/Vandalia Health
09.2022 - 05.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Receptionist
Highland Hospital
09.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
CNA/Health Unit Coordinator
CAMC/Vandalia Health
10.2019 - 07.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and oxygen levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Fax birth certificates.
- Keep rooms and nursery stocked with proper items.
- Transported patients (adult and babies) to various places in the hospital such as Echo or CT.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Certified Nursing Assistant
Genesis Healthcare
08.2019 - 10.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Sales Associate
Lane Bryant
09.2015 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Applied Science - Medical Laboratory Technology
BridgeValley Community And Technical College
South Charleston, WV05-2024
Certificate - Phlebotomy
BridgeValley Community And Technical College
South Charleston, WV07-2022
High School Diploma -
Sissonville High School
Charleston, WV05-2015
Skills
- Clinical Testing Expertise
- Instrument Calibration Proficiency
- Blood bank operations
- Effective Test Documentation Practices
- Laboratory Software Proficiency
- Good laboratory practices (GLP)
- Critical thinking
- Maintenance of Lab Instruments
- Efficient Data Input
- Immunohematology Techniques
- Data Analysis
- Phlebotomy techniques
- Quality Assurance Processes
Timeline
Medical Laboratory Techician
CAMC/Vandalia Health
05.2024 - Current
Clinical Laboratory Assistant
CAMC/Vandalia Health
05.2023 - 05.2024
Phlebotomist
CAMC/Vandalia Health
09.2022 - 05.2023
Receptionist
Highland Hospital
09.2021 - 06.2022
CNA/Health Unit Coordinator
CAMC/Vandalia Health
10.2019 - 07.2021
Certified Nursing Assistant
Genesis Healthcare
08.2019 - 10.2019
Sales Associate
Lane Bryant
09.2015 - 05.2019
Associate of Applied Science - Medical Laboratory Technology
BridgeValley Community And Technical College
Certificate - Phlebotomy
BridgeValley Community And Technical College
High School Diploma -
Sissonville High School
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