ALLYSON BYNOG

• Documented success in answering telephone calls on multi-line systems.

• Well-versed in scheduling patient appointments.

• Demonstrats ability to interact with patients, nurses, and doctors.

• Profound ability to check-in and check-out patients efficiently.

• Able to multitask and work in a fast-paced environment.

• Able to schedule tests and procedures as well as enter referrals into the system.

• Adept at managing a busy waiting room.

• Collaborated with medical staff to ensure seamless communication and coordination of patient care.
• Supported administrative tasks such as filing, data entry, and document preparation for medical professionals.
• Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
• Coordinated referrals for specialist consultations, ensuring timely appointments and proper documentation transfer between providers.
• Facilitated smooth workflow within the practice by communicating effectively with colleagues across various departments.
• Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
• Reviewed and sent medical records to other physicians upon request.
• Collaborate with doctor regarding personal and work calender.
• Collaborate with all OB resident's to make sure patients are scheduled accordingly in high risk clinic.
• Train new hires.
• Floats to other OBGYN clinics to offer assistance as needed.

• Handled phone and email inquiries from provider offices, provide correct benefit and claim information.
• Provide he provider with correct payment form and dates.
• Advise benefit information and if it requires precertification, and precertification information.
• Advise providers with correct network information.
• Provided coaching and mentoring to new hires, contributing to their successful integration into team.
• Implemented and developed customer service training processes.
• Investigated and resolved accounting, service and delivery concerns.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Well-versed in greeting and interacting with patients.
• Documented success in answering telephone calls on multi-line system.
• Well-versed in scheduling patient appointments.
• Demonstrated ability to interact with patients, nurses and doctors.
• Profound ability to check-in and check-out patients efficiently.
• Able to multitask and work in a fast-paced environment.
• Able to schedule tests and procedures and enter referrals into the system.
• Adept at managing busy waiting room.

• Well-versed in greeting and interacting with patients.
• Documented success in answering telephone calls on multi-line systems.
• Well-versed in scheduling patient appointments.
• Demonstrated ability to interact with patients, nurses, and doctors.
• Profound ability to check-in and check-out patients efficiently.
• Able to multitask and work in a fast-paced environment.
• Able to schedule tests and procedures as well as enter referrals into the system.
• Adept at managing a busy waiting room.