Allyson Byram
Pendleton,OR
Summary
Solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment. Adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
Work History
Professional Nanny
Care.com Inc
05.2023 - 06.2024
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Built positive and nurturing environments to support child social and emotional growth.
Receptionist
Semper Laser
01.2023 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Coffee Shop Manager
Scooters Coffee Shop
03.2022 - 12.2022
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
Receptionist
Twisted J
04.2021 - 01.2022
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Pendleton High School
Pendleton, OR06.2018
Skills
- Strong Communication Skills
- Scheduling
- Organization skills
- Time Management
- Data Entry
- Customer/Client relations
- Scheduling appointments
- File Management
- Staff Training and Development
Timeline
Professional Nanny
Care.com Inc
05.2023 - 06.2024
Receptionist
Semper Laser
01.2023 - 03.2023
Coffee Shop Manager
Scooters Coffee Shop
03.2022 - 12.2022
Receptionist
Twisted J
04.2021 - 01.2022
High School Diploma -
Pendleton High School