Hi, I’m
Allyson Castillo
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
years of professional experience
Work History
Institute For The Redesign Of Learning: Almansor
1:1 Aide/Teacher's Assistant/Lead Teacher
05.2016 - Current
Job overview
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Completed daily reports, meal count sheets and attendance logs.
- Worked under direction of licensed teacher in and outside of classroom.
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Kept abreast of latest information on specific subjects and learning strategies.
MNM Law Office
Legal Assistant
05.2021 - 11.2021
Job overview
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Transcribed weekly and bi-weekly calendar meetings.
- Reviewed, translated, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Beauty By Dr. Kay
Administrative Secretary
04.2021 - 05.2021
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Enhanced office productivity by handling high volume of callers per day.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Kids Connection Developmental Therapy Center
Behavioral Therapist
03.2019 - 12.2019
Job overview
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected session data to aid in treatment planning and assessment.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Trained parents and caregivers to support client treatment and behavior reduction protocols.
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
- Implemented prescribed behavioral skills training to reduce problem behavior.
TargetDuarte, CA
Seasonal Sales Associate
06.2015 - 11.2015
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Starbucks
Barista/Cashier Assistant
08.2007 - 02.2008
Job overview
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items and join reward programs.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Citrus CollegeGlendora, CA
Associate of Arts
Arroyo High SchoolEl Monte, CA
High School Diploma
06.2008
Skills
- Case Management
- Legal Document Preparation
- Document Preparation
- Customer Relationship Management
- Court Document Filing
- Autism and Spectrum Disorders
- Client Service and Support
- Call Transfers
- Medical Terminology
- Medical Office Management
- Patient Services Management
- MS Excel
- Crisis Management
Timeline
Legal Assistant
MNM Law Office
05.2021 - 11.2021
Administrative Secretary
Beauty By Dr. Kay
04.2021 - 05.2021
Behavioral Therapist
Kids Connection Developmental Therapy Center
03.2019 - 12.2019
1:1 Aide/Teacher's Assistant/Lead Teacher
Institute For The Redesign Of Learning: Almansor
05.2016 - Current
Seasonal Sales Associate
Target
06.2015 - 11.2015
Barista/Cashier Assistant
Starbucks
08.2007 - 02.2008
Citrus College
Associate of Arts
Arroyo High School
High School Diploma
Similar Profiles
Destiny HokeDestiny Hoke
Special Education Teacher at Institute for the Redesign of LearningSpecial Education Teacher at Institute for the Redesign of Learning
ANTHONY MANCINIANTHONY MANCINI
Transition Adult Program Teacher at Westmoreland Academy - Redesign Of Learning Inst.Transition Adult Program Teacher at Westmoreland Academy - Redesign Of Learning Inst.
Guadalupe MarinGuadalupe Marin
Teacher's Aide at Institute For The Redesign - South PasadenaTeacher's Aide at Institute For The Redesign - South Pasadena
Jordan DeRosiaJordan DeRosia
1:1 Teacher's Aide at Liberty Central School Dist1:1 Teacher's Aide at Liberty Central School Dist
Kyhan CullumKyhan Cullum
1:1/Monitor/Teacher's Assistant at Deasy elementary school1:1/Monitor/Teacher's Assistant at Deasy elementary school