Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Executed on-time, under-budget project management on complex issues for senior leadership.
Answered customer questions about billing, account issues and upgrade possibilities.
Relationship Manager
LinkedIn
11.2019 - 06.2021
Selected to join as a +1 to assist Mid-Market Enterprise team and ramp before a book of business opened up due to promotion or loss of an existing Relationship Manager.
Created client playbook on how to engage audiences virtually using LinkedIn Events and Live. Colleagues leverage playbook in creating client value and upselling.
Once in the book, responsible for $1.6M book of business and selling 3 different product lines. Consistently achieved revenue targets achieving 121% of the first full quarter in the book and 110% of the first half in the book. Achieved 111% of 2nd quarter in the book and on track to achieve 121% of second-half in the book.
Team Culture Champion and Book Club lead creating general virtual events to foster team unity and spirit and book club-specific events.
Solution Sales
Signal AI
01.2019 - 09.2019
Selected as one of the first sales team members to assist Signal in breaking into the US market, specifically in the enterprise technology sector. Created opportunities with Salesforce, AWS, Oracle, and Zillow among others
Ranked 3rd among 10 sales reps in revenue for Q1-Q3
Trained SDRs in prospecting, cold calling, and time management to ensure they hit their monthly targets of meetings set per month
Associate Director
Statista Inc.
01.2018 - 01.2019
Obtained 181% of Q4 goal. Achieved average of 135% of personal goal in Q1-Q3. Initiated and established client accounts with Microsoft, Adobe, Salesforce, and Airbnb, among others
Managed team of 4. Team overachieved annual goal by 124%
Increased adoption of additional products (i.e. primary research, digital advertising, etc.)
Created first United States client case studies with Magnetic and Hyland Software
Manager
Statista Inc.
09.2016 - 12.2017
Attained 156% of monthly goal through obtaining new business and growing existing accounts. Ranked in top 10% for overall revenue
Managed Business Development Manager in full sales cycle
Created KPI tracking system used across the United States office
Strategic Partner Manager
TripleLift
12.2015 - 08.2016
Established client accounts with Demand Media, International Business Times, Purch and Café Media
Grew impressions by 30% month over month by creating deep client relationships through proactive engagement
Led team in Q1-Q3 new product sales bringing in 70% of the private marketplace deals, 67% of Google Accelerated Mobile Pages adoption, 67% of mobile app integrations, and 50% of international expansion goal
Created custom private marketplace go-to-market strategies and marketing material for clients
Business Development Associate
TripleLift
06.2015 - 12.2015
Increased advertising exchange impressions by 10% by end of Q4
Conducted 73 meetings with outbound leads i.e. Mic.com, NPR, and Spin Media
Utilized LinkedIn, Salesforce and Datanyze to engage leads
Account Manager
Buzzoola
10.2014 - 05.2015
Created custom presentations for prospective publisher and advertiser clients
Collaborated with Advertising Account Manager in creating Request for Proposals for advertising campaigns
Generated inbound leads through social media pages
Account Manager
LiveIntent Inc.
02.2014 - 10.2014
Grew impressions by 60% and revenue by 40% through proactive client engagement. Established client accounts with Meredith, Tribune, McClatchy, Frankly and Patch, among others
Led Account Management team in new product sales (i.e. dedicated email marketing, audience extension, and new ad units)
Created custom audience extension go-to-market strategies and collateral for clients
Account Coordinator
LiveIntent Inc.
05.2013 - 02.2014
Created processes for identifying and addressing campaign and advertising exchange trends to proactively engage publisher clients
Trained new members on onboarding new publishers, tag implementation, and troubleshooting tags
Created onboarding documentation for new team members
Education
MBA - Corporate Finance, Strategy, Change Management
New York University, Stern
New York, NY
09.2024
Bachelor of Arts -
Mount Holyoke College
South Hadley, MA
2013
Skills
Relationship Management
Business Development
Go-to-market strategy
Sales workflow and pipeline management
Strategic planning
Team leadership
Mentoring and coaching
Affiliations
Founding Member, Young Mount Holyoke College Alumnae Group of New York, 2018 to Current
Founding Member, Good Reads and Red Blends, 2018 to Current
Member, Forte Foundation, 2018 to Current
Volunteer Work
Mentor, Scholars for Equal Opportunity, 2017 to Current
Volunteer, New York Cares, 2017 to Current
Volunteer, Habitat for Humanity, 2009 to Current
Timeline
Global Client Account Manager, Talent Solutions
LinkedIn
07.2021 - Current
Relationship Manager
LinkedIn
11.2019 - 06.2021
Solution Sales
Signal AI
01.2019 - 09.2019
Associate Director
Statista Inc.
01.2018 - 01.2019
Manager
Statista Inc.
09.2016 - 12.2017
Strategic Partner Manager
TripleLift
12.2015 - 08.2016
Business Development Associate
TripleLift
06.2015 - 12.2015
Account Manager
Buzzoola
10.2014 - 05.2015
Account Manager
LiveIntent Inc.
02.2014 - 10.2014
Account Coordinator
LiveIntent Inc.
05.2013 - 02.2014
MBA - Corporate Finance, Strategy, Change Management