Allyson Clark
Fort Worth,TX
Summary
Dynamic server and head bartender with a strong work ethic and exceptional customer service skills honed at On The Border. Recognized for crafting high-quality cocktails and developing loyal clientele, I excel in guest engagement and complex problem-solving, ensuring memorable dining experiences while maintaining cleanliness and compliance with safety standards.
Overview
12
12
years of professional experience
Work History
Server / Bartender
Fred's Texas Cafe
07.2024 - 11.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
- Created specialty cocktails based on customer preferences and seasonal trends.
- Handled cash transactions accurately, balancing registers at shift end.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server / Head Bartender
On The Border
08.2017 - 06.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently in a fast-paced environment, enhancing overall dining experience.
- Trained new staff on menu offerings and service protocols, fostering team cohesion and performance.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Collaborated with management to optimize bar layout for improved workflow and customer interaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Closed out cash register and prepared cashier report at close of business.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Server
Papacita's Mexican Restuarant
11.2013 - 06.2017
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new servers on menu items, service protocols, and POS system usage.
- Resolved customer complaints swiftly, maintaining positive relationships and loyalty.
Education
Associate of Arts - Nursing
Kilgore College
Kilgore, TX05-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Food running
- Clear and effective communication
- Outgoing personality
- Patience and tolerance
- Responsible alcohol service
- Complex Problem-solving
Timeline
Server / Bartender
Fred's Texas Cafe
07.2024 - 11.2025
Server / Head Bartender
On The Border
08.2017 - 06.2024
Server
Papacita's Mexican Restuarant
11.2013 - 06.2017
Associate of Arts - Nursing
Kilgore College