Allyson Colyer
Colorado Springs,CO
Summary
Proven Front Office Manager with a track record of enhancing workflow optimization and customer relations at John N Ordahl, DDS, MS. Excelled in records management and resolving customer complaints, significantly minimizing billing discrepancies. Skilled in multitasking and maintaining high accuracy in financial transactions, demonstrating exceptional customer service and operational efficiency.
Overview
26
26
years of professional experience
Work History
Front Office Manager
John N Ordahl, DDS, MS
02.2001 - Current
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Cashier
Long's Drug Store
12.1998 - 01.2001
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
UCCS
Colorado Springs05-2000
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Scheduling and calendar management
- Data entry
- Records management
Timeline
Front Office Manager
John N Ordahl, DDS, MS
02.2001 - Current
Cashier
Long's Drug Store
12.1998 - 01.2001
Bachelor of Arts - Psychology
UCCS
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