Allyson Cunningham
Analyst
Memphis,TN
Summary
An enthusiastic Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of assessments and training in Global MDR. Motivated to learn, grow and excel in the medical/pharmaceutical industry.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Technical Specialist
Tri-State Thermo King
Memphis, United States
05.2014 - Current
- Operate SmartMart Supervisor software and virtually check ID's for age restricted products.
- Proactively monitor all store transactions and clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Monitor store hardware including cash machines, coin machines, credit card reader, internet/network devices, ID scanners, and printers.
- Troubleshoot any errors and actively track progress of software and technology to provide feedback for programmers.
Production Associate
Reynolds American Inc
Memphis, TN
03.2008 - Current
- Accurately follow detailed work instructions for manufacturing processes, record keeping, and safety procedures.
- Monitor process to ensure correct supplies, materials and tobacco are utilized for appropriate blends of semifinished goods.
- Perform and record detailed preventive maintenance checks and report identified issues to supervision and maintenance.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Service Administrator
CarMax
Memphis, TN
01.2003 - 12.2009
- Answered all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the enter customer interaction.
- Accurately interview and document customer concerns to create repair orders and route work to Technicians.
- Obtain accurate estimates and approvals for Extended Service Policy claims.
- Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billilng.
Education
Bachelor of Arts - Business
The University of Memphis
Memphis, TN 08.2016 - 05.2018
Certification
CNP - Certified Notary Public, State of Tennessee
Timeline
Medical Terminology AAPC - 2022
07-2022
CNP - Certified Notary Public, State of Tennessee
12-2021
Bachelor of Arts - Business
The University of Memphis
08.2016 - 05.2018
Technical Specialist
Tri-State Thermo King
05.2014 - Current
Production Associate
Reynolds American Inc
03.2008 - Current
Service Administrator
CarMax
01.2003 - 12.2009