Allyson Davison
Choctaw
Summary
Dynamic and resourceful professional with a proven track record at SSM Health St. Mary's Hospital, excelling in customer service and data entry. Skilled in scheduling and relationship building, I enhanced office efficiency and patient satisfaction through effective communication and meticulous documentation, contributing to a positive work environment and improved patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Assistant
SSM Health St. Mary's Hospital
09.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Creating patient and therapist treatment schedules.
Physical Therapist Technician
Precision Physical Therapy
06.2021 - 08.2024
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
- Educated patients on injury prevention and home exercises to promote long-term health and wellness.
- Developed strong working relationships with Physical Therapists, contributing to an effective team dynamic that enhanced the overall quality of patient care.
- Facilitated patient understanding of their therapy plans by providing clear explanations and answering questions in a professional manner.
- Adapted therapy sessions and exercises according to patient progress and limitations.
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Assisted in training new staff members on clinic procedures, sharing knowledge acquired through experience as a Physical Therapist Technician.
Cashier Team Lead
Shiver Shack
03.2020 - 07.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Education
Bachelor of Science - Kinesiology Exercise Fitness Management
University of Central Oklahoma
Edmond, OK07-2025
Associate of Arts - Liberal Arts
Rose State College
Oklahoma City, OK05-2023
High School Diploma -
Carl Albert Senior High School
Midwest City, OK05-2021
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Resourceful
- Scheduling appointments
- Documentation and reporting
- Relationship building
Certification
- CPR/AED Certification
Timeline
Office Assistant
SSM Health St. Mary's Hospital
09.2024 - Current
Physical Therapist Technician
Precision Physical Therapy
06.2021 - 08.2024
Cashier Team Lead
Shiver Shack
03.2020 - 07.2023
Bachelor of Science - Kinesiology Exercise Fitness Management
University of Central Oklahoma
Associate of Arts - Liberal Arts
Rose State College
High School Diploma -
Carl Albert Senior High School
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