Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allyson Dayus

Hastings,United States

Summary

Proactive Restaurant Server with extensive experience in cultivating customer relationships and maintaining a welcoming dining environment. Skilled in POS system operation, order accuracy, and upselling to boost sales. Brings exceptional communication and problem-solving skills to ensure guest satisfaction and smooth restaurant operations. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Robinson Dental
10.2024 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
  • Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
  • Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
  • Improved patient care outcomes with meticulous follow-up on treatment plans and medications.

Restaurant Server

Applebee's Neighborhood Grill & Bar
07.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Restaurant Server

State Street Diner
04.2019 - 06.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Hastings High School
05.2023

Skills

  • Customer Satisfaction
  • Organization
  • Guest service
  • Exceptional communication
  • Cleanliness
  • Cash Handling
  • POS System Operation
  • Cleaning and sanitizing
  • Detail Oriented
  • High-volume dining
  • Safe Food Handling
  • Quality Control
  • Patient relations
  • Memory retention
  • Attention to detail
  • Professional Appearance
  • Patient care coordination
  • Menu presentation
  • Insurance verification
  • HIPAA compliance
  • Patient care
  • Appointment scheduling
  • Scheduling
  • Critical thinking skills
  • Organizational skills

Timeline

Patient Care Coordinator

Robinson Dental
10.2024 - Current

Restaurant Server

Applebee's Neighborhood Grill & Bar
07.2023 - Current

Restaurant Server

State Street Diner
04.2019 - 06.2023

High School Diploma -

Hastings High School
Allyson Dayus