Driven professional with experience in customer-facing roles, sales support, and client relationship management. Skilled in consultative selling, needs assessment, and delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Relations Intern
CLD Public Relations
02.2026 - Current
Assist in executing public relations strategies and campaigns to support brand visibility
Coordinate distribution of promotional materials to media contacts and clients
Maintain and update client and prospect databases; track outreach efforts
Respond to client and media inquiries with professionalism and accuracy
Support media outreach initiatives to secure press coverage
Supported campaigns by ensuring timely distribution of promotional content
Childcare Associate
Bay Club
03.2023 - Current
Delivered exceptional customer service by actively engaging with parents and members daily to foster a welcoming environment
Coordinated multiple priorities in a fast-paced environment while maintaining strong attention to detail to ensure smooth operations
Implemented and enforced policies and procedures to uphold safety and compliance standards
Built trust-based relationships through clear communication and reliability
Sales Associate
Oakley
10.2024 - 07.2025
Enhanced customer experiences by providing personalized product recommendations
Communicated product features and benefits to support informed purchasing decisions
Consistently met and exceeded sales targets through consultative selling
Upheld visual merchandising standards to optimize store presentation
Oversaw inventory management and replenishment of back stock to ensure product availability
Sales Associate
Dive N' Surf
02.2022 - 06.2022
Contributed to a 15% increase in weekly sales through strong customer engagement
Delivered consultative sales support by identifying customer needs
Processed transactions accurately while meeting service expectations
Maintained inventory organization and merchandising standards
Education
Bachelor of Arts - Sociology
California State University, San Marcos
12-2025
Skills
Customer Relationship Management (CRM)
Communication
Client Relations
Project management
Data Entry
Record Management
Transaction Processing
Microsoft Office Suite
Google Workspace
Organization
Attention to Detail
Certification
California Insurance Producer License (Life & Accident/Health), California Department of Insurance, 4514454, 12/01/25, 12/01/27